Accredited Referrers Only:
A user guide is attached which will assist you in navigating the format.
The new personalised referral form and password will be accessible by emailing: wheelchairs@nbt.nhs.uk – please make any referrals using this method and we will process these requests.
Further information
If you have any questions regarding the system/format, please contact the Wheelchair service on 0117 414 4900 or by email at: wheelchairs@nbt.nhs.uk.
Health or social care professionals who have completed our one-day accreditation course, or GPs.
GPs are also welcome to attend the course, although it is not a requirement. Please contact us to book a place.
All accredited prescribers can use our e-referral system above. To find out more about becoming an accredited prescriber please see our service criteria document, or contact our admin team to book onto the next course on 0117 4144900.
Please ensure that you read our service criteria guide and can confirm that the client meets the criteria before referring to the service. If you want to submit a paper referral please use the forms below, printing information clearly. Illegible forms will be returned to the referrer.
To refer a new client to our service:
To re-refer an existing client to our service:
To refer a client for a cushion assessment:
To refer a client for a Electric/Power Chair:
Equipment is provided based on an individual’s needs. Referrers are encouraged to consider access needs in anticipation of wheelchair referral and are to liaise with the wheelchair service. Environmental needs are considered as far as possible but an entirely different wheelchair will not be provided for environmental needs alone.
Seat cushions only are provided for private wheelchairs where there is no safety risk and client otherwise meets provision criteria. No other equipment is provided for private wheelchairs.
These are provided only in specific circumstances. Trays are not designed to replace a suitable table in the environment and headrests cannot substitute for a suitable vehicle transport system. Please see the full service criteria for further information and guidance.
We provide a range of equipment based on a client’s mobility needs. The equipment has to be durable and rated for the client’s weight. We are unable to provide lighter wheelchairs solely for carer needs.
The personal Wheelchair Budget scheme is available to offer additional client choice.
A Personal Wheelchair Budget (PWB) is a scheme offered to provide a wider choice for wheelchair users. At your assessment you will work with a clinician to identify what you want to achieve with your wheelchair. If the clinician identifies that a new wheelchair is required you will be prescribed an NHS Wheelchair and will be told the cost of this provision, this is your Personal Wheelchair Budget. As part of the scheme you also have the option to put your budget towards the purchase of equipment outside of the NHS range, or purchase additional accessories the service is not funded to provide.
If you take the option of purchasing from another supplier it requires the user to opt out of the wheelchair service pathway for 3 years (children) or 5 years (adults) and therefore is not advised for clients with rapidly changing conditions. Equipment still has to be approved by the wheelchair service as generally suitable before purchase.
The wheelchair service aims to work to an 18 week pathway from referral to provision of equipment. Some stock equipment may be provided much more quickly and there is a longer wait on some specialist assessments and equipment. Referrers are asked to make referrals as timely as possible and recognise the wheelchair service is not set up as a rapid response or acute service.
Referrers are encouraged to contact the service with any general queries on wheelchairs@nbt.nhs.uk or call 0117 4144900