Description

The Lead Advisor will be instrumental in supporting the NBT and UHBW Smoke-Free policy by delivering and teaching evidence-based practices, developing and maintaining networks to share good practice, and learning from each other across the Trusts and the wider system in BNSSG. The post is hosted by NBT but requires working across UHBW sites to ensure equitable service delivery.
The post holder will be responsible for the development, implementation, and local audit of services, policies, guidelines, training, and pathways. This includes data collection, performance management, and quality assurance of the programme. Education and training will be key aspects of the role to ensure all staff are competent and confident in delivering and managing the programme

Description

The post holder will provide administrative support for the research team. The role will include:

• Organisation of study documents and files
• Entering data onto a range of study databases
• Booking and managing patient appointments
• Communication with staff and patients 
• Collecting patient reported outcome scores from patients

Description

The post holder will be a senior member of a team of the Anaesthetics, Surgery, Critical Care and Renal Division providing an information service to key stakeholders and information users within the Division.

The role is customer orientated with strong links to operational and decision-making areas within the Trust. The post holder will provide a critical function supporting the development of transformation of data into information. From assisting in projects to supporting with ad hoc queries, the post holder will be part of how the organisation will mature.

This post requires specialist technical knowledge and experience in the use of Microsoft Products, MS SQL and other relevant Business Intelligence technologies in order to provide the analytical function.

As part of the role the post holder will also be a Subject Matter Expert (SME) providing expertise for the Trust in key knowledge areas of the Hospital function, whether this will be operational, financial, or corporate.

Description

At NBT we commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

In this vital role you will:

• Transcribe histology reports via audio typing into the lab IT system
• Act as a point-of-contact for queries from clinical and non-clinical staff
• Liaise via telephone and email with other clinical/clerical teams to action any queries
• Return calls promptly and keep callers updated with information in an effective and efficient way
• Escalate queries and general issues to the lab manager or relevant clinical staff as appropriate
• Book meetings as necessary
• Ad hoc duties as necessary

Description

See Job Description for full info. Main duties include:

§  Supporting the alignment of the delivery of PCS Strategy and underpinning programme, projects and initiatives to the strategic objectives of the Trust.

§  Informing the Trust’s approach to PCS, based on own experience gained through leading the work.

§  Building capability across the organisation by coaching and training cancer services colleagues across North Bristol NHS Trust in PCS service improvement and transformation methodologies.

§  Line manage and professionally support the Remote Monitoring Project Manager, Cancer Coordinator, and PCS Project Support Manager.

Description

• Participate in simulation sessions and courses:
  • Set up scenarios using high-fidelity mannequins and equipment
  • Operate simulators during training sessions
  • Potentially act in scenarios if required
• Equipment management and maintenance:
  • Assist in maintaining all simulation-related equipment
  • Set up and take down equipment for teaching sessions
  • Operate audio-visual equipment and video recording systems
  • Diagnose minor faults and recommend solutions for equipment performance
• Resource management:
  • Help order consumables and training equipment
  • Monitor and replenish training course scenario boxes, medical and resuscitation trolleys
  • Manage a 'training equipment loan service' across the trust
• Technical support and training:
  • Provide advice and training on simulation equipment use to internal and external users
  • Assist in designing and adapting equipment for simulations and skills training
• Administrative duties:
  • Support course booking and record-keeping
  • Produce documents and resources for simulation activities
  • Manage medical gas supplies within Trust policies
• Customer service:
  • Provide excellent service during phone, face-to-face, and digital communications
  • Liaise with course directors, team members, and faculty
• Apprenticeship responsibilities:
  • Attend sessions with the training provider as required
  • Complete work in accordance with the learning plan to ensure timely apprenticeship completion

Description

• Input patient information onto the Wheelchair service computerised database.
• Open all post received by the service and undertake appropriate indicated action.
• Validation and processing of new patient referrals to the service from General Practitioners, Consultants and other Health professionals.
• Close down equipment delivery notes onto the computerised database.
• When required, arrange the collection of no longer required equipment, for example, from deceased patients.
• Updating the patient’s computerised record.
• Checking on any outstanding orders or ongoing interventions.
• Raising the collection paperwork on the computer.
• Pick up incoming phone calls when required to support other staff within the clinical administration system.
• Provide support to the service by filing of paperwork.
• Respond to service enquiries by telephone or visitors to the wheelchair service.
• Support aspects of the administration services to the wheelchair service e.g. Phone cover for staff sickness, holiday and meal breaks.
• To cover reception during periods of sickness, holidays and breaks. To meet and greet patients that are arriving into the centre, booking them onto the system
• To rebook appointments as required

Description

Our main role within admin is to support the rest of facilities in as many ways we can, by providing a central service which offers help in various tasks from absences to pay queries.

Description

• Co-ordinate purchasing of Wheelchairs and related items.
• Make arrangements for deliveries with clients, careers and patient representatives.
• Execute requests sent via BEST
• Pick and prepare stock for delivery
• Raise Purchase Order's to replenish stock items via BEST 
• Liaise where necessary with the Repairs team where additional resource is required.
• Provide additional cover for the Team Lead.

Description

Description

The post holder will be a senior member of the Workforce Planning and Analytics Team. The post holder will be assigned to provide informatics services to clinical, operational, and corporate areas in the Trust, servicing the needs of these key stakeholders and information users.

The role is customer orientated with strong links to operational and decision making areas within the Trust. The post holder will provide a critical function supporting the development of transformation of data into information. From assisting in projects to supporting with ad hoc queries, the post holder will be part of how the organisation will mature.

This post requires specialist technical knowledge and experience in the use of Microsoft Products, MS SQL and other relevant Business Intelligence technologies in order to provide the analytical function.

As part of the role the post holder will also be a Subject Matter Expert (SME) providing expertise for the Trust in key knowledge areas of the Hospital function, whether this will be clinical, operational, financial, or corporate.

As an SME the post holder will be the lead informatics specialist with in depth knowledge in these reporting areas, which might include associated knowledge of: national guidelines for reporting, NHS data dictionary definitions, local operational and data nuances, information flows and detailed understanding of Trust applications or systems.

Description

• To track patients on a cancer pathway and escalate issues to the Cancer Performance Manager/Cancer Support Manager where directed.
• To identify patients that are about to exceed deadlines for data collection and rectify any missing data where necessary.
• To notify the relevant staff of patients whose missing data is likely to cause the deadlines for data collection to be exceeded.
• To provide timely and accurate information for patient tracking meetings (PTL)
• Work flexibly as part of a team to cover for annual leave and sickness
• Work within base at Southmead.

Description

The Patient Pathway Assistant will be responsible for supporting the clinical teams in managing all administrative tasks across inpatient and outpatient activity in Breast Care. This will include taking high volume calls, processing and responding to email queries, and booking many different types of appointments. 

To play a central role within these services and to work in close liaison with colleagues, staff in other departments, GPs, patients and the general public. To work well as part of a team whilst being able to use their own initiative.

Description

You will lead and deliver complex technical work across workforce planning, business information (BI), and analytics, managing the relationship between these areas while driving workforce data literacy across the Trust and broader system.

By staying closely connected with a wide range of stakeholders and subject matter experts, you will ensure the team’s outputs meet evolving needs, offering stability and expert guidance. You will also have ownership of designing and implementing workforce planning and information policies, tools, and guidance, incorporating external best practices where relevant, and leading all related training and implementation efforts.

Additionally, you will oversee workforce planning and design modelling, from establishment reviews and annual operational planning to long-term strategic workforce planning. Collaborating with a wide range of clinical, operational, and corporate stakeholders across the Trust, system, and nationally, you will ensure these plans are comprehensive, aligned with best practices, and meet national requirements.

Description

• Input patient information onto the AAC West computerised database.
• To take incoming phone calls from patients/families/carers and healthcare professionals.
• Monitoring the service email inbox and ensuring queries are directed to the most appropriate team member in a timely manner.
• Open all post received by the service and undertake appropriate action in a timely manner.
• Log all referrals meeting the criteria onto the service database.
• Input and maintain client and equipment information on the AAC West database
• To follow internal processes to pass queries and referrals for triage to clinical and other professional staff within the department.
• To book appointments on to the computerised database and to cancel or reschedule appointments as required.
• Communicate with clinical and other professional staff within the service and other NHS organisations to discuss issues arising from referrals and queries

• Convert manual clinical notes and equipment prescriptions into orders and input detail onto the computerised system.

• Support professional staff by recording and retrieving clinical information
• Undertake general office and clerical tasks e.g. receiving faxes, actioning as appropriate, photocopying and setting up and maintaining the filing system.
• Support aspects of the administration services to the service e.g. phone cover for staff sickness, holiday and meal breaks

Description

Performance

• To ensure processes are in place for the early identification of problems relating to the management of patients on a cancer pathway.
• To meet on a regular basis with the Cancer MDT and Performance Manager to discuss issues relating to the management of the Trust PTL and monitoring meetings.
• StaffingTo support the management of all administrative and clerical staff within Cancer Services. This will include:

• Ensuring the administrative workload within the department is within acceptable levels and fairly distributed.
• To discuss and plan with the senior management team any proposal to review the administrative and clerical work within the department.
• To be able to identify poor performance across administrative and clerical staff and to be able to effectively resolve problems or situations that may arise.
• To support the monitoring and management of absences and the provision of absence data to the Department of Human Resources.
• To provide effective leadership in order to promote a high-quality and motivated team.
• To lead in the recruitment, orientation program, and training of staff as required.
• To attend the weekly Cancer PTL meetings to highlight and discuss patients on the 62 Day pathway.
• To identify any areas of the patient pathway that require improvement.
• To work with the Cancer MDT and Performance Manager on any improvements to the accuracy and appropriateness of data capture and reporting.

Description

Our vision is to realise our great potential by empowering our skilled workforce to deliver high-quality, financially sustainable services, from state of-the-art facilities. 

In delivering this vision, the Director of Severn Pathology Services will be responsible for:

• Leading the strategic development of Pathology services, ensuring alignment with the Trust’s clinical strategy.  
• Development of strategic plans.
• Ensuring the Trust is responsive to the commissioning agenda.
• Overseeing the development and delivery of safe, efficient, and cost-effective services. 
• Leading discussions with commercial and NHS partners to support service delivery.
• Leading service development, ensuring that staff development and customer / patient focus is at the core.
• Working with Pathology network partners to support maturation of the network.
• Representing Pathology services both locally, regionally, and nationally.

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