Palliative Care

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Palliative care aims to improve the quality of life for patients and their families facing life-threatening illness. This is achieved by paying particular attention to the prevention, assessment, and treatment of pain and other symptoms, and also the provision of psychological, spiritual and emotional support.

The Palliative Care Team may see patients at any stage of their illness and work alongside other hospital teams.

Palliative Care focuses on:

  • Quality of life which includes good symptom control
  • A whole person approach, taking into account the person’s past and current situation
  • Care which encompasses both the patient and the people that matter to them
  • Respect for patient autonomy and choice (e.g. place of care, treatment options)
  • Open and sensitive communication

Palliative care is provided by two distinct categories of health and social care professionals:

  • Those providing the day-to-day care to patients and carers in their homes and in hospitals
  • Those who specialise in palliative care for example palliative medicine consultants and clinical nurse specialists. 

Pain Clinic Team

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Pain Consultants
Dr Sarah Love-Jones
Dr Murli Krishna
Dr Gaurav Chhabra
Dr Kat Ng

Clinical Psychologists
Hazel O’Dowd (Head of Department)
Nicholas Ambler
Sebastian Eisenberg
Katie Egan
Oonagh Koppel
Lindsey Hume
Julia Cordey
Liz Rigby

Physiotherapists
Crispin Barker
Melanie Berry
Peter Gladwell
Jeannette Moxham-Mead

Sister and spinal cord stimulation specialist nurse
Rose Marriott

Senior Staff Nurse and spinal cord stimulation specialist nurse
Nicola Wade

Performance Manager
Kate Roche

Contact Pain Clinic

For all appointment enquiries, please contact Outpatients appointments.

Gloucester House
Southmead Hospital
Telephone: 0117 4147361

If you have an urgent concern please seek medical advice from your GP.

Pain Clinic Frequently Asked Questions

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Chronic pain is pain that lasts longer than three months. It is often present all the time but can be intermittent and it can vary in severity. Sometimes the cause of the pain is apparent but often there is no evidence of tissue damage.

Persistent pain can significantly interfere with quality of life and can be made worse by the anxiety, stress and anger that often accompany the pain.

Pain medication is often unhelpful and can have unpleasant side effects. It has been shown that the best management of patients with chronic pain is provided by a multidisciplinary team of individuals who can address psychological as well as physical aspects of the condition to help patients manage their pain and improve their quality of life.

It is important to rule out an underlying problem that requires treatment but often there is not a clear underlying cause that can be treated.

What are the symptoms of Chronic Pain?

It can often be difficult to find the right word to describe pain as it may just be very unpleasant. Pain does not usually exist alone. Other problems associated with pain can include:

  • Fatigue
  • Disturbed sleep
  • Changes in mood such as irritability and depression
  • Withdrawal from normal activities such as work and social events

If I have pain, there must be something wrong?

Pain is a sensation that allows us to be aware of an injury or illness which is why underlying problems need to be excluded. However pain mechanisms can go wrong just as other parts of your body can go wrong.

Sometimes an injury can cause the pain, sometimes it is not clear why the pain started.

Once the pain pathways are activated, changes can occur in the body that prevent these pathways from switching off even after an injury has healed. This then leads to long-term pain. This pain can be associated with other sensations – increased sensitivity, strange feelings in the affected area, changes in temperature sensation etc.

Is there a cure for chronic pain?

Unfortunately, persistent (chronic) pain is very common, and affects millions of people in Britain.

Most people will find the treatments aimed at relieving their pain will only help to some extent. For some people medication and other treatments (e.g. acupuncture) are used alongside other pain management strategies that may help you to live with your pain condition.

There are many ways that people can learn to manage their pain and to improve their quality of life. We specialise in helping people to explore different ways to move forward in life, even when the pain can't be cured.

If I just ignore it the pain, will go away?

Ignoring the pain is one way of trying to cope but, as you may have found, this can be hard to do. It rarely leads to the pain disappearing and for some people it can lead to more difficulties in the longer-term.

However, many people with chronic pain find that learning different pain management skills can help them to feel more able and confident to manage their pain.

How will talking about my pain help?

Patients referred to the Pain Management Programme (PMP) or to Backpack will have an individual assessment prior to joining the courses. This is an opportunity to talk to one of our specialists about the pain and the effects of the pain on your life. This assessment involves talking about the pain: where it is, how long it has been present, what makes the pain worse and easier, and the effects of the pain upon mobility, sleep and life in general. This appointment will help the healthcare professional understand more about your pain problems and help you to reach a decision about whether one of our programmes could be helpful to you.

We know that just talking about the pain wouldn't be helpful for many of the people that we see. During the programmes, our focus is upon finding helpful ways to move forward in life by making changes, such as developing pain management skills and strategies, and this involves more than just talking.

People who attend our courses often find it helpful to have the support and encouragement of other people who have similar problems.

You are of course free to choose how much you talk about your own situation with other people on the course.

Why is there a psychologist involved in some of the programmes?

Some people are concerned that there is a psychologist involved in some of the assessments and programmes (such as the Pain Management Programme, and Backpack) as they may worry that the psychologist may think that the pain is "all in the mind". This is not the reason that psychologists work in our service, as we know that your pain is real. However, persistent pain can have an effect on people's thoughts and feelings, and those thoughts and feelings can have an effect on the pain. Persistent pain can also affect relationships with people around the person with pain. Over time, many people work out their own ways of coping with these difficulties, but the specialist pain psychologist can often help to explore different ways of managing pain.

Will I need a physical examination during the assessment?

If you see a specialist pain doctor it is likely you will be examined.

A pain psychologist will carry out the initial assessment for a Pain Management Programme and a physical examination is not required.

Those joining a Pain Management Programme will have an assessment with a specialist physiotherapist at a later stage who will be looking to see what movement is manageable at the start of the course and to monitor progress as the weeks go by.

Most people who attend a Pain Management Programme will have better mobility at the end of the course, but we only know this by looking at somebody's mobility before they start.

The initial assessment for Backpack, following the information meeting, does involve a physical examination. The physiotherapist will want to see how the pain may have affected your posture, movement and strength. The examination will go at your own pace, and provides useful information for the patient and the physiotherapist during the course.

Infectious Diseases - For Clinicians

Regular Off On Services & Referral

We look after patients with complex infections acquired in the community and healthcare settings and have expertise in the management of general infections, complex tuberculosis, human immunodeficiency virus and infections acquired during travel to tropical regions.

We welcome referrals from GPs across Bristol and the Southwest. Unfortunately we cannot accept self-referrals from the general public.

For further details please select the appropriate service below:
• Tuberculosis
• Routine referrals and referrals from other hospitals 
• Urgent referrals and returning traveller assessments

The infectious disease registrar is available for urgent advice on weekdays via switchboard on 0117 950 5050. At weekends please ask for the on call microbiologist.

Infectious

NBT Pain Service Aims

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We aim to improve the quality of lives of our patients by controlling, reducing and where possible, curing their pain. We work in partnership with our patients, encouraging them to actively participate in the decision making process regarding their treatments.

The Pain Clinic is consultant-led, working with an excellent team of nurses and advanced pain trainees. The Pain Clinic works closely with the Pain Management Service who offer support from specialist physiotherapists, pain psychologists and occupational therapists. 

The Pain Service as a whole works closely with Primary Care teams, the spinal and musculoskeletal assessment services, orthopaedic and spinal surgeons, neurosurgeons, neurologists and rheumatologists. Through this joined approach, we formulate a  management plan that addresses the physical as well as the emotional well-being of our patients.

Our approach to care is personalised and we provide the support needed to encourage independence.

The aim of the Pain Service is to:

  • provide a joined up, multi-professional patient specific assessment of your pain and put in place an individual management plan, enabling you to lead a more normal life with reduced disability.
  • develop an individual management plan with the appropriate support required to live a fuller life in spite of pain.
  • There may be different medications or treatments that can help to relive pain to some extent, but even if this is an option many people still need help to manage their pain optimally so that they can Increase social and physical functioning with reduced disability.
  • We work to support both you and your GP to manage your pain with an aim to develop the best possible quality of life.

Contact Pain Clinic

For all appointment enquiries, please contact Outpatients appointments.

Gloucester House
Southmead Hospital
Telephone: 0117 4147361

If you have an urgent concern please seek medical advice from your GP.

Head Injury Therapy Unit (HITU) - For Clinicians

Regular Off On Services & Referral

How to refer

The service is available to people who:

  • Aged over 16 years.
  • Medically stable outpatient.
  • Non-progressive moderate or severe traumatic brain injury (based on GCS, PTA & neuroimaging results)
  • Requires multi-disciplinary neuro-rehabilitation.
  • Needs unable to be met by any other service.

Download [attachments]

• Please email completed referral form to: hitu@nbt.nhs.uk

HITU Clinical Enquiries or Referral

Dr Angelita Cruz
Clinical Lead
Head Injury Therapy Unit
Frenchay Beckspool Building
Frenchay Park Road
Frenchay
Bristol
BS16 1LE

Telephone: 0117 414 3280
Email: hitu@nbt.nhs.uk

Head

Gynaecology - For Clinicians

Regular Off On Services & Referral

Gynaecology provides a full outpatient and inpatient gynaecology service with special emphasis on one stop outpatient services, and tertiary skills in sub-fertility, urogynaecology, endometriosis and minimal access surgery.

Early Pregnancy Assessment Clinics (EPAC)

The Early Pregnancy Assessment Clinic (EPAC) is an emergency service available to all women referred by their GP or Health Professional. 

Guidelines for referral

Criteria:

  • A positive pregnancy test is mandatory (either GP or home test)
  • Early pregnancy more than 6+0 weeks and fewer than 18+0 weeks from LMP
  • Early pregnancy bleeding and/or pain
    (If booked at a hospital, the patient should be referred to their hospital of booking)
  • Previous ectopic or molar pregnancy (above 6 weeks gestation)
  • If a woman has pain between 5 and 6 weeks gestation a referral will be accepted but the patient may not be appropriate for a scan. It is important to be aware of this.

The patient must attend with a written referral. This can be a letter, scan request or fax, detailing the following:

  • Reason for attendance
  • Obstetric and gynaecological history, including LMP and contraception
  • Date of pregnancy test and blood group if known

On weekdays, within EPC hours there is no need to telephone as well. At the weekend or out of hours, please telephone the SHO on call.

Cases not suitable for EPAC:

  • Unstable patients with severe bleeding and/or pain. Please refer to the on-call Gynae SHO for admission
  • Negative pregnancy test. Please refer to the GP
  • Postnatal patients. Please refer to the on-call Gynae SHO
  • Post termination
  • Reassurance scan after previous miscarriage
  • Request for dating scan.
  • Women above 18 weeks and below 20 weeks – Please contact the Gynae SHO

Pregnant women with viable pregnancies are discharged and if they have further problems would need to be re-referred to the clinic.

Management of miscarriage
EPAC at Southmead Hospital offers a choice of treatment following diagnosis of a miscarriage: Conservative management; medical management; surgical management under local anaesthetic ( MVA) and surgical management under a general anaesthetic.

Ectopic pregnancy
Treatment varies between conservative, medical and surgical management.

Current Anti D guidelines
Anti D 500 IU is recommended for all rhesus negative women with vaginal bleeding after 12 weeks of pregnancy. If bleeding continues intermittently, Anti D 500 IU is repeated after 6 weeks. If bleeding is heavy or there is significant pain, Anti D 500 IU is repeated after 2 weeks.

Other EPAC information
There are EPAC clinics at Southmead Hospital and St Michaels Hospital. Please advise your patient that these clinics are emergency clinics for women with suspected miscarriage or ectopic pregnancy. Your patient will be assessed, may have blood tests, but not always a scan. A 2-4 hour wait can be expected Please refer your patient to the nearest EPAC (independent of the on-take system).

On Saturday, Sunday and bank holidays, please refer to the on-take hospital. Referral is only via the on-call Gynae SHO and only for women who would otherwise require admission.

Contact Gynaecology

Phone: 0117 414 6768

Cotswold Ward
Phone: 0117 414 6785

Contact EPAC

Southmead Hospital
Consultant in charge: Jane Mears
Midwife/Advances Nurse Practitioner: Kathryn Lloyd
Nurse Practitioner: Helen Jones
Telephone: 0117 4146778
Fax: 0117 4146776

St Michaels Hospital: Ward 78
Consultant in charge: Caroline Overton
Midwife/Nurse Practitioners: Carolyn Turville and Hazel Endean
Telephone: 0117 3427790
Fax: 0117 3425776

Gynaecology

Endoscopy - For Clinicians

Regular Off On Services & Referral

The Endoscopy service at North Bristol NHS Trust provides a full range of endoscopic techniques including:

  • Diagnostic and therapeutic Gastroscopy
  • Colonoscopy
  • Flexible sigmoidoscopy
  • ERC
  • Enteroscopy Push and Double Balloon
  • Capsule enteroscopy.

Rapid access Gastroscopy is available for high risk patients.

Colorectal patients are allocated to a suitable test or clinic via the Colorectal Pathway System.

Contact Endoscopy

Gate 13, Level 3
Brunel building
Southmead Hospital
Telephone: 01174145040

Endoscopy

Prosthetics

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Prosthetics

The Prosthetics Service, at Bristol Centre for Enablement, sees patients who have had an amputation or who have been born with a limb deficiency. We assess the suitability of every patient for an artificial limb and then make and fit it within our clinic. We also provide on-going support and advice with any issues related to your amputation or use of the prosthesis.

We cover the areas of Bristol, Gloucestershire, North Somerset and western parts of Wiltshire.

You will normally be referred into our service by your surgeon, GP or other member of your clinical team.

Your Initial Appointment (Primary Assessment)

The aim of your initial appointment is for the team to assess your potential for using an artificial limb. This may take up to 2-3 hours. If the assessment is for a child it is very helpful if both parents/carers attend, fo at least, the first appointment. You will be given lots of information and advice about how your child will be treated and managed over the coming years.

During your appointment please ask any questions you may have.

To help with your assessment please bring with you:

  • A list of medication you are currently taking.
  • Any medication you need to take whilst at the centre.
  • Your wheelchair and its attachments (if applicable).
  • Appropriate shoe.
  • Snacks / change for refreshments.

If your assessment suggests you will benefit from an artificial limb then you will receive a series of futher appointments, at which you will be cast and fitted for your artificial limb by a prosthetist.

Contact Prosthetics

Feedback

Thank you again for enabling Euan to have such a full and active life. We are so grateful.

Parents

Contact Pharmacy

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Matthew Kaye
Director Of Pharmacy
Matthew.Kaye@nbt.nhs.uk
0117 414 2276

Alison Staples
Associate Director of Pharmacy (Clinical Services)
alison.staples@nbt.nhs.uk
0117 414 2279

Maggie Pugh
Associate Director of Pharmacy (Business Planning)
maggie.pugh@nbt.nhs.uk
0117 414 2283

Deborah Brenton
Pharmacy Operations Director
deborah.brenton@nbt.nhs.uk
0117 414 2277

For general enquiries, please email contactnbtpharmacy@nbt.nhs.uk

Patient Helpline

A patient medication helpline is available between 09:00 and 16.30 Monday to Friday, for patients or carers with enquiries about medicines.

Please telephone: 0117 414 2284

Pharmacy Opening Hours

Gate 12, Level 1
Brunel building, Southmead Hospital Bristol
Monday to Friday 9am - 6pm
Saturday, Sunday & Bank Holidays 10am - 4pm