Axillary dissection

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What is an axillary dissection?

An axillary dissection is an operation to remove the lymph nodes in your armpit (axilla). This is done when cancer cells have travelled from the skin cancer and settled in the lymph nodes.

What are lymph nodes?

Lymph nodes are small round structures that trap things like cancer cells, bacteria, or other harmful substances in lymph. Lymph nodes are found mainly in your neck, armpits, and groin. You may have felt swollen lymph nodes when you have had an infection like a

Do I have cancer in my lymph nodes?

Normally when a lump is found, the first step is to take a sample. This is called an ultrasound core biopsy, and it is done in the Radiology (X-ray) department. Once the sample has been taken, it is sent to the laboratory to be looked at under the microscope. You may also have CT scans before your surgery

When will my axillary dissection happen?

An axillary dissection is done once all your test results are available. You will come to hospital early on the morning of your surgery and will stay overnight.

Pre-operative assessment

The pre-operative assessment checks you are ready for surgery. You will answer some questions about your health and may also have tests like blood pressure checks, blood tests, an ECG, and skin swabs.

You may have been asked some of the questions before, but we need to make sure nothing has changed.

You will also receive more information about your surgical pathway (what will happen after surgery). If the assessment reveals a problem that needs treating before surgery, this may delay surgery until the problem is resolved. 

Pre-assessment staff will keep in touch with you and your GP about the best way to sort the issu

What does the surgery involve?

The operation will take about 2-3 hours and is done using general anaesthetic (you will be asleep). All the nodes in that area and some tissues will be removed. You will have a curved scar across your armpit.

What can I expect after the operation?

After your surgery, two drains are placed in your skin to drain lymphatic fluid from the wound. The drains will be connected to bags that will stay there until there is minimal drainage. This may be between 4-10 weeks. You will be shown how to measure and empty the bags before leaving hospital – please see separate leaflet. 

You might feel some pain, especially in the first few days, but it may take a couple of weeks to go away. If necessary, you can take mild painkillers. 

You will see a physiotherapist on the ward who will give you information on exercises to complete after surgery.

What are the possible complications immediately after surgery?

There are potential problems with any operation. Complications are rare with this surgery, but you may have some of the following:

  • Numbness of the skin surrounding the groin.
  • Bleeding.
  • Collection of fluid around the wound.
  • Infection.
  • Wound break down.
  • Swelling of the leg.

If any of these happen, please contact your Skin Cancer Clinical Nurse Specialist who will be able to advise you.

What are the possible long-term complications after surgery?

  • A visible scar and hollow area in your armpit.
  • Numb skin around the surgery area.
  • Swelling in your arm (called lymphoedema)

Lymphoedema

Lymphoedema is swelling in your arm. This happens when your lymphatic system is not working properly and there is a build up of lymph.

Signs of lymphoedema

Lymphoedema can affect you in a variety of ways. If you notice any of these symptoms, speak to your Skin Cancer Nurse or GP.

  • Swelling.
  • Heaviness of your arm.
  • Tightness and stretching of the joints.
  • Reduced movement of the joints.
  • Thickening and dryness of the skin.
  • Discomfort or pins and needles sensat

Can you prevent lymphoedema?

While we don’t know exactly what causes lymphoedema, an infection or injury to the affected limb may slightly increase your risk. Looking after your skin is vital:

  • Clean even small cuts and grazes straight away. If you have any sign of infection, see your GP straight away.
  • Use a moisturiser daily to keep your skin soft and supple.
  • Take care when cutting nails to avoid breaking the skin.
  • Avoid hot baths and saunas- this may increase swelling.
  • Avoid sunburn by using a SPF30 sunscreen or above and wear loose fitting clothing.
  • Avoid cuts when shaving and use an electric razor.

References and further Information

Lymphoedema Support Network

NGS Macmillan Wellbeing Centre

Skin Cancer Research Fund (SCaRF)

  • Based at Southmead Hospital
  • ScaRF
  • Phone: 0117 414 8755

Macmillan Cancer Support

© North Bristol NHS Trust. This edition published March 2025. Review due March 2028. NBT002425

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Groin dissection

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What is a groin dissection?

A groin dissection is an operation to remove the lymph nodes in your groin. This is done when cancer cells have travelled from the original skin cancer and settled in these lymph nodes.

What are lymph nodes?

Lymph nodes are small round structures that trap things like cancer cells, bacteria, or other harmful substances in lymph. Lymph nodes are found mainly in your neck, armpits, and groin. You may have felt swollen lymph nodes when you have had an infection like a cold. 

Do I have cancer in my lymph nodes?

Normally when a lump is found, the first step is to take a sample. This is called an ultrasound core biopsy, and it is done in the Radiology (X-ray) department. Once the sample has been taken, it is sent to the laboratory to be looked at under the microscope. You may also have CT scans before your surgery.

When will my groin dissection happen?

A groin dissection is done once all your test results are available. You will come to hospital early on the morning of your surgery and stay for about 2-3 days.

Pre-operative assessment

The pre-operative assessment checks you are ready for surgery. You will answer some questions about your health and may also have tests like blood pressure checks, blood tests, an ECG, and skin swabs.

You may have been asked some of the questions before, but we need to make sure nothing has changed.

You will also receive more information about your surgical pathway (what will happen after surgery).

If the assessment reveals a problem that needs treating before surgery, this may delay surgery until the problem is resolved. Pre-assessment staff will keep in touch with you and your GP about the best way to sort the issue.

What does the surgery involve?

The operation takes about 2-3 hours, and is done using general anaesthesia (you will be asleep). All the nodes in that area and some tissues will be removed. You will have a scar across your groin and going a short way down the inside of your leg.

What can I expect after the operation?

After your surgery, one or two small plastic tubes are placed in your skin to drain any fluid from the wound. The other ends are connected to bags with small openings at the bottom.

You might feel some pain, especially in the first few days, but it may take a couple of weeks to disappear completely. If required, you will be given regular painkillers.

The following day, you will be encouraged to gently walk around the ward. You may also need to see the physiotherapists or be given an exercise programme.

You will be discharged home with the drain once you have been taught how to look after it and are happy to do so. You can contact your Skin Cancer Nurse, during the week, and they will arrange a clinic appointment to remove the drain. The drain(s) can stay in for 8-10 weeks if needed. It will be removed once the fluid draining is reduced.

What are the possible complications immediately after surgery?

There are potential problems with any operation. Complications are rare with this surgery, but you may have some of the following:

  • Numb skin around the groin.
  • Bleeding.
  • Collection of fluid around the wound.
  • Infection.
  • Wound breaking open.
  • Swelling in your leg.

If any of these happen, please contact your Skin Cancer Clinical Nurse Specialist who will be able to advise you.

What are the possible long-term complications after surgery?

  • A visible scar and hollow area in your groin.
  • Numb skin around the surgery area.
  • Swelling in your leg (called lymphoedema).

Lymphoedema

Lymphoedema is swelling in your leg. This happens when your lymphatic system is not working properly and there is a build up of lymph. 

Signs of lymphoedema

Lymphoedema can affect you in a variety of ways. If you notice any of these symptoms, speak to your Skin Cancer Nurse or GP.

  • Swelling.
  • Heaviness of your leg.
  • Tightness and stretching of the joints.
  • Reduced movement of the joints.
  • Thickening and dryness of the skin.
  • Discomfort or pins and needles sensation.

Can you prevent lymphoedema?

While we don’t know exactly what causes lymphoedema, an infection or injury to the affected limb may slightly increase your risk. Looking after your skin is vital:

  • Clean even small cuts and grazes straight away. If you have any sign of infection, see your GP straight away.
  • Use a moisturiser daily to keep your skin soft and supple.
  • Take care when cutting nails to avoid breaking the skin.
  • Avoid hot baths and saunas- this may increase swelling.
  • Avoid sunburn by using a SPF30 sunscreen or above and wear loose fitting clothing.
  • Avoid cuts when shaving and use an electric razor.

What to expect after you go home

At first you will feel tired and should take it easy for the first week or so. Slowly get back to your usual activities.

You will be able to drive once you feel safe to do so, usually after a few weeks. Do not drive if you are feeling unwell, are not fully alert or able to do an emergency stop. You are advised to check with your insurance company before driving.

You can start work once you feel ready. If your job involves a lot of lifting or heavy work, you may need more time to recover.

Following surgery, you will be referred to your local oncology hospital to discuss next options.

Exercise

  • Avoid gaining weight and try to lose some extra if you are already overweight as this may place extra pressure on the lymphatic system.
  • Avoid strenuous exercise and heavy lifting.
  • Do gentle exercises like walking or swimming, it will keep your joints supple and help with lymph drainage.
  • Move around during long journeys. 

References and further Information

Lymphoedema Support Network

NGS Macmillan Wellbeing Centre

Skin Cancer Research Fund (SCaRF)

  • Based at Southmead Hospital
  • ScaRF
  • Phone: 0117 414 8755

Macmillan Cancer Support

© North Bristol NHS Trust. This edition published March 2025. Review due March 2028. NBT002430

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Sentinel Lymph Node Biopsy

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This page has been written as a guide for anyone thinking about having a sentinel lymph node biopsy for melanoma. Your healthcare team will give you more details, and answer any questions or address any concerns you may have.

What is a sentinel lymph node biopsy?

The lymphatic system is a network of vessels that carry clear fluid called lymph around the body. Lymph vessels lead to lymph nodes that are found in the neck, armpit, groin, chest, and abdomen (tummy). 

The first lymph node in the chain that receives lymph fluid from a particular area of the body is called the sentinel node. Any cancer cells from melanoma can move through the lymph vessels to the sentinel node where they might get trapped and may start growing. If this happens the node will swell and can be felt. In the early stages, when there are relatively few cancer cells, the lymph node cannot be felt through the skin. A sentinel node biopsy is one way to check the stage of your melanoma. 

The sentinel node is removed during surgery and looked at under a microscope to see if the cancer has spread. 

The surgery to remove the sentinel node will be done at the same time as the wider local excision (where the healthy tissue around the melanoma is removed). The surgery is usually done using general anaesthesia (you will be asleep), and you will go home the same day.

Why do I need a sentinel lymph node biopsy?

Biopsy is the only reliable method to find out if the melanoma has spread to the lymph node when the melanoma is first detected.

If the biopsy does not show melanoma cancer cells in the node, it usually means the cancer has not spread, and the chance of it coming back is low. This gives most people a sense of reassurance and relief.

If the biopsy does show melanoma cancer cells, your medical care will be discussed at the Multidisciplinary Team (MDT) meeting and further treatment may be suggested. There are various options available. 

A sentinel lymph node biopsy is used for diagnosis, and there is no strong evidence to suggest the procedure helps improve your health. It helps us to find out the stage of cancer.

Should I have a sentinel lymph node biopsy?

The decision is yours. If we think this test is useful in your case, your specialist will discuss the procedure and its side effects in detail with you. 

You will be able to take as much time to get the information you need to make an informed decision about whether you would like the procedure.

Possible advantages of a sentinel lymph node biopsy

  • It helps to find out whether cancer has spread to the lymph node. It is better than ultrasound scans at finding very small cancers in the lymph node.
  • It can help predict what might happen in the future.
  • People who have had the operation may be able to take part in clinical trials of new treatments for melanoma. These trials often cannot accept people who have not had this operation.
  • If you have a positive sentinel lymph node biopsy you may now be eligible for certain cancer treatments, in the form of drugs/medications.

Possible disadvantages of a sentinel lymph node biopsy

  • It does not to cure the cancer. There is no strong evidence that people who have the operation live longer than people who do not have it.
  • The result needs to be interpreted carefully. Out of every 100 people who have a negative sentinel lymph node biopsy, around 3 might still have cancer return in the same group of lymph nodes.
  • A general anaesthesia is needed for the operation.
  • You may have complications because of the operation.

How is a sentinel lymph node biopsy done?

  • On the day of surgery before your operation, a small amount of radioactive tracer is injected near the primary melanoma scar (where the first skin cancer was). The radiation dose from this is very low, like a spinal X-ray.
  • You are positioned under the scanner. The tracer moves from the melanoma site to the lymph node. This is recorded by the scanner.
  • The first node to take up the tracer is the sentinel node - there may be more than one.
  • Later that same day, you will have the operation to remove the sentinel lymph node. You will be a given a general anaesthesia so you will be asleep.
  • While you are asleep, a blue dye is injected into the area of the primary melanoma. The dye travels through the lymph vessels and is taken up by the sentinel node. The blue colour of the node/nodes helps to find them.
  • The node/nodes are removed through a small cut in the skin in the area that was marked during the scan.
  • The wider excision of the primary melanoma is also done during this operation.
  • The removed node/nodes are looked at under a microscope by a histopathologist. It takes about three weeks for the results to come back.

What happens after the sentinel lymph node biopsy?

After your surgery you might have some slight pain, but this can controlled with mild painkillers such as paracetamol and ibuprofen. 

You may feel tired and should take it easy for about a week. 

You can drive once you feel safe to do so - for most people this is about two weeks. 

If you need a fit note please ask. You will be able to work again once you feel ready. Once the lab report (histology) is ready you will be told the results.

Further support and information

NGS Macmillan Wellbeing Centre 

Southmead Hospital, Bristol, BS10 5NB 

The centre offers ‘drop ins’ for coffee and a chat or appointments for specific needs. 
Opening times: Monday to Friday 08:30 - 16:15. 
Phone number: 0117 414 7051

Skin Cancer Research Fund (SCaRF) 

Based at Southmead Hospital 
Phone: 0117 414 8755
ScaRF

Macmillan Cancer Support 

Practical advice and support for cancer patients, their families, and carers. 
Macmillan Cancer Support | The UK's leading cancer care charity
Phone: 0808 800 1234

How to contact us

Skin Cancer Nurse Specialists

0117 414 7415
skincancercns@nbt.nhs.uk

Cancer Support Worker

Claire Williams 
0117 414 7615

© North Bristol NHS Trust. This edition published January 2025. Review due January 2028. NBT002935

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Southmead Hospital Charity logo

See the impact we make across our hospitals and how you can be a part of it. 

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Biobrane™ dressing

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What is Biobrane™  (and why has it been applied)?

Biobrane is a flexible “temporary skin cover” used to protect the wound and help it to heal. It allows the body to believe the skin is not damaged.

Biobrane has been shown to reduce the pain and discomfort felt when the skin is scalded (and reduce painful dressing changes) and may lead to a reduction in scarring.

After thoroughly cleaning the wound, Biobrane can be applied either under general anaesthetic, sedation or using simple oral analgesia such as Entonox (gas & air). The Burns Team will discuss Biobrane application options with you. Biobrane is held in place with a special glue and the glue can be seen as crusty blue blobs.

An outer dressing may be applied to protect the Biobrane. This should stay in place until the initial wound check at about 48hrs, unless there are any concerns before that time.

Initial application of Biobrane. A patients arm wrapped in biobrane.

Initial application of Biobrane

How long does Biobrane stay in place?

Biobrane will normally stay in place until the burn heals. This can take up to 14 days.

As the wound heals, the Biobrane will begin to lift and will be trimmed with clean scissors. Any healed areas should be massaged with simple non perfumed moisturising cream. The nurses will advise you when you can help with this.

Biobrane being trimmed with scissors

Biobrane trimming.

Please do not lift off or trim any Biobrane that is still adherent to the unhealed skin as this may damage underlying wound structures.

If after 2 weeks the burn has not healed, an alternative treatment may be needed. The Burns Team will discuss options with you. 

Biobrane after 7 days.

Biobrane after 7 days.

Can I wash with Biobrane in place?

Washing Advice:

The burns team will advise you when you can have a gentle shower or quick/shallow bath, but you should not immerse the Biobrane for more than a few minutes. This will usually be 3-5 days after the Biobrane was applied. Dry the Biobrane by gentle patting, using a clean towel. Reapply protective dressings over the Biobrane (if required) as directed by the nurses in the Adult Burns clinic.

Aftercare

Once the wound has healed and the Biobrane has either fallen off or been removed, the burn area will continue to look red and inflamed. This is perfectly normal and will gradually fade over several months. The new skin must be kept clean and creamed with a simple non perfumed moisturising cream at least twice a day. You will be shown how to do this at the acute burns clinic.

Patients arm after 14 days of treatment with Biobrane removed.

After 14 days (Biobrane removed).

Any areas of the burnt skin that do not heal within 3 weeks may be at risk of developing scarring. Twice daily application of non-perfumed moisturising cream can help to improve this. Patients deemed at risk of developing scarring will be referred to the scar management service. The scar will be assessed and a management plan discussed with you. Treatments may include the use of silicone creams or pressure garments. The burns team will advise you on the appropriate treatment.

It is very important that the healed burn area is protected from the sun for at least 2 years or 2 summers, both with a high factor sun protection cream 30 plus or sun block (with UVA & UVB) and sun protective clothing. This reduces the risk of further damage and permanent tanning.

What problems or concerns should I look out for?

You will be advised of what signs and symptoms to look out for prior to discharge home. Always ring the ward if you have any concerns.

It looks ‘mucky’ underneath the Biobrane or the Biobrane is lifting.

You may need to come back for the Burns Team to assess the wound.

The wound smells.

This may be normal, but if you encounter any problems you may need to return for further assessment by the adult burns team.

Do not remove the Biobrane yourself unless instructed to do so.

Please contact the Adult Burns 24-hour helpline for advice. The number for this helpline is at the end of this leaflet.

If you need to attend another hospital or Doctor, other than the Adult Burns team, please ask them to contact us before removing the Biobrane. Take this leaflet with you for their information.

Useful contact numbers

The Adult Burns 24-hour help line  0117 414 3100 / 3102

The Acute Burns Clinic 0117 414 4005

References

Biobrane Biosynthetic Wound Dressing
Biobrane (smith-nephew.com) 

How to contact us:

Adult Burns Unit Gate 33a
Level 2
Brunel building Southmead Hospital Westbury on Trym Bristol
BS10 5NB

Adult Burns 24 hour help line 0117 414 3100 / 0117 414 3102

Acute Burns Clinic (Monday-Saturday) 0117 414 4005

Scar Management service / Occupational Therapy (Monday-Friday) 0117 414 1683

Physiotherapy (Monday-Friday) 0117 414 3114

Outlook: Psychological support for people with appearance concerns (Monday and Thursday) 0117 414 4888

© North Bristol NHS Trust. This edition published February 2024. Review due February 2027. NBT002777. 

Skin grafts and donor sites following a burn injury

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Information for patients who have had a skin graft. 

About skin grafts

What is a skin graft?

A skin graft is the transfer of healthy skin from one part of the body to replace the burn wound. The skin graft must be taken from your own skin as skin donated from friends, family will be rejected by your body. 

The skin is a very important and provides a protective barrier to the organs in the body; it prevents infection and water loss. When the skin is damaged by a burn or scald the protection is lost. If the burn is deeper than the top layer of skin a skin graft may be required, the burns team will explain and discuss your surgical and wound management options. 

A skin graft is necessary when the cells needed to repair the skin have been lost or damaged and new cells are needed. This is due to the burn wound extending deeper into the skin dermal layers and cells that would normally heal the burn wound have been destroyed. Without a skin graft the risk of infection is high, you may incur a delayed wound healing time or the burn wound may not heal at all.

Skin cross-section

‘Image taken from EnchantedLearning.com with permission’ 

How is the skin graft taken?

This is a surgical procedure, which will require a general anaesthetic. The surgeon will take a thin shaving of healthy skin and put it on the cleaned burn wound. This new wound is called the ‘donor site’ and will have a dressing on it.

How does the skin graft stay in place?

The skin graft may be stapled, stitched or glued, depending on the size and depth of the graft and the site of the wound, most grafts are glued. The graft will then have a dressing over it for protection. These techniques depend on the patient, the size of the skin graft and the area where it is applied or on the consultant’s instructions. If the graft is on or near a joint, a splint may be used to reduce movement to protect the graft.

How long do these wounds take to heal?

The healing time will depend on the size and depth of the wound. The aim is to get the wound healed in about two weeks, but healing may take longer. Infection can slow down healing. Smoking can also affect healing. It is advisable to try to stop smoking.

Are there any risks?

The risks will be explained by the surgeon when they ask you to sign the consent form for the operation. The risks include bleeding (in some cases a blood transfusion may be required, this will be discussed with you) infection and partial or complete loss of graft. Re-grafting may be required if the wounds are over a large area or some or all the graft is lost.

Please ask your doctor or nurse if you would like further information about any of these points and poor nutrition.

After a skin graft

What dressings will be used?

Both the donor site and skin grafts will be covered by dressings (unless they are on the face). The dressings might be different each time they are changed but this will be explained by your nurse. The type of dressings may also change as the wounds heal. Please ask the nurse if you have any questions about the dressings used.

When I can I start walking after a skin graft?

It can depend on where it is. If it is anywhere other than your leg(s), you can start walking as soon as you feel up to it. If it is on one or both of your legs, then we encourage you to stay on bed rest for several days or until the skin graft is secure enough for walking on. The nursing staff will advise you when you can start to walk. You may be referred to a physiotherapist to help with this.

What can help the wounds heal?

It is important that the care instructions given by the surgeons and nurses are followed, to give the graft a good chance of healing. A healthy balanced diet that includes plenty of protein is important. Protein foods include: milk, cheese, yoghurts, eggs, meat, fish. Smoking and passive smoking slows down the healing by reducing the amount of oxygen reaching the skin.

Will I need to keep it dressed when I go home?

Yes. In the early days a protective dressing will be necessary. This may be changed in our adult burns clinic and if you are unable to attend this will be changed by a district nurse or by your GP practice if you can attend there. You will have to return to the hospital for follow up appointments to see the doctors.

What will my grafted skin look like?

With any skin graft, scar formation is inevitable, but the appearance of your graft will change considerably over the weeks and months to follow, so its initial appearance should not cause alarm. This can be of a meshed netted pattern appearance or small fenestrated lines depending on the depth of skin graft taken from the donor site. It can take up to two years for a scar to ‘mature’, usually leaving a pale, soft and supple scar. 

Once the graft is healed you will be referred to the scar management team as you may be at risk of developing scarring. This can appear as raised, red, firm, itchy scarring which may develop for about three months after you have healed. The scar management service will closely monitor this and provide appropriate treatment if required.

Small areas of wound breakdown and blisters are common on the newly healed skin as it is thinner and more sensitive. This may occur due to irritation from clothing or accidental bumps and bruises. If this happens these can be protected with small dressings to prevent further damage and help healing.

How do I care for the skin graft once it is healed?

Skin grafts have fewer oil and sweat glands, so tend to become dry. When the graft can be left exposed and is completely healed, it should be kept clean by gently washing it as normal. Avoid very hot water and never use highly perfumed soaps, creams or bubble baths. After bathing gently pat the grafts dry and then massage the area with non-perfumed moisturising cream or simple emollients as least twice a day to keep the area supple. This is only usually kept up for six months. You will be given advice on this prior to discharge and by the scar management team.

Will I need to wear any support when I go home?

You may be advised to wear Tubigrip (an elastic stocking) as part of your rehabilitation plan by the scar management team.

Is there any other advice I should know about caring for my skin graft?

It is very important that both the skin graft and donor sites are protected from the sun as it is new thinner skin without the normal skin protection. It is very important that for the next two years/summers that you apply high factor sun protection (both form UVA and UVB) or use total sun block cream and wear sun protective clothing over these areas, as new skin will burn and blister very quickly.

Sun burn to graft and donor sites may worsen appearance of these areas. If it becomes tanned this can be a permanent tan that can be blotchy.

Donor sites

What is a donor site?

A donor site is the area left when a piece of skin graft has been taken to cover a defect on another part of the body. There are various parts from where the skin can be taken, such as the thigh, upper arm, or even the buttocks.

How long will it take for the donor site to heal?

It usually takes around ten to fourteen days. The dressing applied in theatre at the time of your operation will stay in place for that period and should be kept clean and dry. A donor site is like a bad graze, so the dressing protects the raw surface and allows it to heal. It also soaks up any fluid that naturally seeps from the wound. This can sometimes cause a strange odour, but that is normal.

Will the dressing need to be changed before the ten to fourteen day period?

There are times when donor area dressings do need to be changed, such as if the dressing becomes very loose or if there is an excessive loss of fluid through the dressing. This can be done by the hospital nurse if you are still a patient or by your local practice nurse if you have been discharged home.

If the dressing gets loose wet or dirty reapply the outer layers/ contact the practice nurse but do not touch or interfere with the wound. Ensure your wound is kept covered until it is fully healed.

Will I get any pain from the donor site?

Some people experience more pain than others, usually within the first 48 hours. Regular painkillers, such as paracetamol can be taken.

Who will remove the dressing when it is due to be taken off?

On discharge you will be followed up in our adult burns clinic if you still have burns dressings in place. If you are unable to attend our acute burns clinic then the ward staff will arrange either the district nurse or practice nurse to change your dressings. We maintain close links with the community team.

The dressing usually loosens itself as the wound heals. Otherwise it can be soaked off in the bath or shower. If the area is fully healed and dry, then it can be left exposed, and you can massage in moisturising cream or simple emollients, twice a day.

Do not apply it to raw areas as this can cause blistering.

Do I have to be careful about the clothing I wear?

Try not to wear articles of clothing that may make you itch or may be too tight. But if you find that some clothes do rub, a protective dry dressing should be worn.

Will my donor site look like normal skin when it’s healed?

You can expect your donor site to change colour. At first it can look bright red, but over several months it will become slightly darker (depending on your skin type) paler or rougher than normal skin i.e. donor sites tend to always be different, albeit very slightly.

Eventually it will blend in, but it may end up slightly paler than your surrounding skin.

Advice should be taken from your doctor about lifting, stretching and returning to work.

Important advice

Sun screen advice:

It is very important that both the graft and donor sites are protected from the sun as it is new thinner skin without the normal skin protection. It is very important that you apply high factor sun protection cream (for both UVA and UVB) and wears protective clothing over the areas, as the new skin will burn very quickly and blister. If it becomes tanned this can be a permanent tan that can be blotchy. It is important to protect all newly healed areas from sun damage for at least two years.

Pain and itching:

You may still require medicines after discharge from the hospital to help with pain and itching. Medication will be discussed with you prior to your discharge home.

Itching can be a problem for some people. Regular creaming and massage helps. Wearing loose clothes made from natural materials can also help. If your itching will not settle and becomes a problem please speak to the doctor or nurse at the hospital. There are medicines that can help.

Scar management:

Following skin grafts there will be scarring. Once the wounds have healed you will be referred to the scar management team who will treat the scars to produce the best outcome.

Treatments may include:

Creaming and massage, silicone creams and gels and pressure garments. These will be discussed with you when the wounds are healed. If you are worried about the scarring and you have not been seen by the scar management team, please discuss your concerns at your next follow up appointment with any member of the burns team.

Please contact the Adult Burns help line: 0117 414 3100 / 0117 414 3102.

Help from the psychologist

If you are finding it difficult to come to terms with the treatment plan or with the scars then help is available. Please speak to your nurse or surgeon at the hospital who may be able to help with this. It may be that you would benefit from seeing a clinical psychologist.

The Adult Burns Team are here to help, please ask us any questions you may have about the information in this leaflet or any other issue.

References, support, and further information

References

Management of Grafts and Donor Sites
British Journal of Nursing (1998) 7: 6,324-334

Management of Skin Grafts and Donor Sites
Nursing Times (2007) vol 103 No 43, 52-53

Patient support

Useful patient support web sites are listed below. If you think it would be helpful and if you wish to meet a burns survivor then please do discuss this option with a member of the burns team.

Adult Burns Unit

Burns | North Bristol NHS Trust (nbt.nhs.uk)

Adult Burn Support UK

Adult Burn Support UK – Information, support and advice about burns in the UK

A support resource for adult burn survivors in the UK.

Email: info@adultburnsupportuk.org

Funded by Dan’s Fund for Burns national charity.

Dan’s Fund for Burns

Dans Fund For Burns – Giving burn survivors the help they need

Dan’s Fund for Burns is a national charity offering practical help to burn survivors in the UK. The charity identifies those most in need of help and provides it in a swift and practical way.

Changing Faces

Changing Faces | Visible Difference & Disfigurement Charity

Changing Faces is a charity for people and families who are living with conditions, marks, or scars that affect their appearance.

Online Health Talk

Healthtalk 
Information about skin grafts and pressure garments                                                                                                                                                                                                            

Katie Piper Foundation

www.katiepiperfoundation.org.uk

The Katie Piper Foundation aims to:

  • Progress intensive rehabilitation and scar management for burns survivors.
  • Provide information on, and access to non-surgical treatments for burns and scars.
  • Campaign for consistent clinical care.
  • Develop a support network for people living with burns/scars.
  • Help people with burns/scars reconnect with their lives and their communities. 

The Lee Spark NF Foundation

Help & Support for Dealing with Necrotising Fasciitis (nfsuk.org.uk)

01254 878 701

To help those whose lives have been affected by necrotising fasciitis and other severe streptococcal infections.

Outlook

Outlook | North Bristol NHS Trust (nbt.nhs.uk)

Psychological support for people with appearance concerns.

The Fire Fighters Charity Helpline

0800 389 8820

Monday-Friday, 09:00 - 17:00.

The Fire Fighters Charity has a wealth of experience in providing helpline services on a wide range of issues, directing to other relevant benefits that might be available to you, or organisations that may be able to provide assistance. 

Skin camouflage

www.skin-camouflage.net 

Bristol Laser Centre | North Bristol NHS Trust (nbt.nhs.uk)

Acid Survivors Trust International (ASTI)

www.acidviolence.org
A registered charity based in the UK operating as a centre of excellence supporting and working hand in hand with Acid Survivors Foundations (ASFs) in Bangladesh, Cambodia, Uganda and Pakistan.

Burns Unit contact numbers

Adult Burns 24 hour helpline

0117 414 3100
0117 414 3102

Adult Burns Clinic (Monday-Saturday)

0117 414 4005

Burns Clinical Psychology appointments through Acute Burns Clinic Coordinator 

(Monday-Friday)

0117 414 4005 

Scar Management Service/Occupational Therapy (Monday-Friday)

(Monday-Friday) 
07525 618 421
SMC@nbt.nhs.uk

Physiotherapy (Monday-Friday)

0117 414 3114 

Outlook: psychological support for people with appearance concerns 

(Monday-Thursday)

0117 414 4888

Oral Surgery (face masks) 

(Monday-Friday) 

0117 340 6675

© North Bristol NHS Trust. This edition published February 2024. Review due due February 2027. NBT002776.

 

Scar treatment

Regular Off Off

You will be seen by the adult burns team following your burn. At some stage and dependent on the progression of your wound healing you may need to see one of the occupational therapists from the scar management team. 

This page will guide you through the process and aims to provide all the information you require alongside appointments with the scar management team. It is helpful to bring your booklet of this page to appointments to assist in progressing your treatment as required.

Scar treatment process and timescales

If your wound has healed on its own without a skin graft within two weeks then it is unlikely that you will develop scarring. The healed area will be red initially and gradually pale over several months. The skin may be dry and require moisturiser initially but you should be able to return to normal activity very quickly and have no long term difficulties.

If the wound takes longer than two weeks or has required a skin graft to the area then the risks of you developing some scarring is higher. For some people this scarring will cause no difficulties but they may develop into hypertrophic scars.

The reason for this is that it is likely to have been a deeper injury to the skin and therefore more of the skin structures are damaged. When the wound heals the connective tissue (collagen/scar tissue) is laid down to heal the wound. In burn wounds the inflammatory action that enables wound healing continues beyond the wound closure and can cause the area to become more irregular forming raised, thickened, sensitive, itchy and red scars. This type of scarring is called hypertrophic and can develop up to 3 months post wound healing.

There are other factors that can lead to higher risks of problem scars / hypertrophic scars after an injury. These include having an infection that causes the wound to deepen and healing to take longer, if the site of the injury is on areas that are more mobile particularly the chest and top of the shoulder. Your skin type and your genetics can also make you more likely to develop hypertrophic scars. There are a range of factors associated with hypertrophic scarring that make it important to treat:

  • The appearance of scars can make people self-conscious and avoid returning to their normal activities.
  • Scars across joints can cause problems with movement.
  • Scars can be painful, tight, and uncomfortable.
  • Scars can be very sensitive.
  • Scars can be itchy and can lead to scratching and skin breakdown alongside causing difficulties with sleep.
  • Scars can be dry and result in cracking or breakdowns in the skin.
  • Scars are more sensitive to the sun and chemicals.

Scarring can take up to 2 years and sometimes beyond to mature so treatment may continue for this long.

Unfortunately it is not possible to prevent hypertrophic scarring. It is, however, possible to minimise the effects and improve the appearance through:

  • Moisturising. 
  • Massage. 
  • Wearing a pressure garment. 
  • Using silicone gels / sprays and sheets. 
  • Carrying out exercises and stretches. 
  • Using splints.
  • Resuming your normal daily activities as much as you can.

Sometimes you may be referred to the burns doctors to assess for extra scar treatments, these may include:

  • Medication.
  • Steroid injections.
  • Laser treatment.

When is scar treatment normally required?

  • If you have dressings on and no surgery, and it is healed within two weeks, you are unlikely to need scar management input. Superficial burns normally heal without scarring.
  • If you have dressings on and no surgery, and it is not healed within two weeks, you will need to be monitored at burns clinic as may require scar management.
  • If you have had a skin graft, You will require a review from the scar management team as it is likely your burn was deeper, so the chances of scarring are higher.

Moisturisation

Scars and skin graft donor sites require regular creaming to prevent the area from drying, cracking, and becoming sore. This can be because the oil glands in your skin that usually provide moisture can be damaged or destroyed during the injury and the surface layer that prevents water loss is damaged.

It is important to use a non-perfumed moisturiser to keep the area soft and supple, and prevent itching. Perfumed creams can react with the newly healed sensitive scars. Your therapist can provide you with some samples of creams if needed. 

Moisturisers should be applied gently in thin layers while the scars are more fragile and should be done 2-3 times a day. It is important to fully cleanse the area each day to avoid build-up of cream and skin irritation.

Scar massage

Once your wound has healed we will advise you to start gentle massage called gliding. Before putting on your moisturiser place your fingers onto the scar and move in gentle circular motions – you are moving your skin not your fingers to prevent friction. Please ask your therapist to demonstrate. Spend a few minutes using this technique then apply your moisturiser. 

As the scar matures you can increase the pressure of the massage to help soften scars. Your therapist will guide you in this process as massaging too firmly initially can make scarring worse.

Silicone therapy

As discussed previously the new skin which has formed following the injury lacks the moisture needed. Silicone then acts to seal in the moisture and hydrate the scar. Silicone treatment aims over time to flatten, soften and pale your scar, alongside reducing discomfort. Silicone can be in the form of a sheet, liquid, spray or stick and if recommended by your therapist they will discuss with you the most appropriate type for your scar.

Precautions

  • Some people find they are sensitive to silicone.
  • If you have been given a silicone sheet it is important to build up wearing it daily from 4 hours on the first day of use by an additional 4 hours each day until the required time recommended by your therapist.
  • Check your skin frequently for irritation or rashes over this period. Stop using the silicone and discuss further with your therapist if this does happen.
  • If you know you have sensitive skin it may be advisable to patch test silicones away from your scar first to make sure your skin does not react.

Initial wearing schedule for silicone sheet

Day How long to wear 
14 hours
28 hours
312 hours
416 hours
520 hours
623 hours 

Silicone sheet

  • Your sheet should be cut to size to cover the scar. It is self-adhesive but may require further fixation with a bandage or tape.
  • You should wash your sheet twice daily with mild non-oily soap, rinse in warm water, allow to dry then reapply. Use two pieces and rotate between them whilst the washed sheet is drying. 
  • Before reapplying, cleanse and dry your skin as normal, moisturise and ensure full absorption of the cream. 
  • Your sheet should be worn for at least 12 hours a day and where possible up to 23 hours a day. 
  • When the sheet begins to deteriorate and cleaning becomes difficult your gel should be replaced (a piece will last between 1-2 months). 
  • The ongoing supply of your silicone treatment should be provided by your GP, these are expensive products so please take care of them and use then as advised.

Silicone gels

  • Before being applied, your scar should be fully cleaned as normal. 
  • Unless otherwise specified by your therapist then these should be applied twice a day once your moisturising cream has absorbed. 
  • Silicone gels go a long way and only a thin layer is required for effective treatment, if they take longer than a minute to dry then you have put on too much.

Pressure garments

These are elastic garments that can be off-the-shelf or made-to-measure. They are worn over your scar with the aim of achieving scars that are flat, soft, pale, and comfortable. They could be required to be worn up to 2 years post healing.

They work by applying appropriate levels of pressure to the scar which aims to restrict blood flow/reduce the scar inflammation and inhibit the growth of hypertrophic scar tissue by using constant compression to the area.

To achieve the best possible outcome it is important to wear the garment for 23 hours a day, removing it only to wash, apply moisturiser and change garments.

If your occupational therapist has assessed that pressure therapy is an appropriate treatment for you, they will take appropriate measurements and either fit an off-the-shelf product or send the measurements to an external provider who will make a bespoke garment. You may be required to attend a fitting appointment 2-3 weeks after being measured to check the best possible fit is achieved.

Your garment may require further alteration following this appointment but can then be sent to you in the post along with your repeat garments. If it is not your first garment we may measure you again and you will be asked to contact us to inform of us of the correct fit before being issued with your repeat garments.

After this you will be reviewed around every 3 months as the elasticity of your garments will reduce and optimum pressure is not achieved. It is important to attend your appointments to monitor the progress of scarring and fit of your garments in order to achieve the best results.

Your garment does not protect you from the suns UVA and UVB rays so high factor sun protection will need to be applied underneath the garment. It is also important to continue with recommended cream and massage whilst wearing a garment.

Care instruction and precautions

  • Your garments are an expensive product so please take good care of your garments and follow the care instructions 
  • Please contact your therapist if you notice any abnormal swelling, blueness, abnormal sensations or sore or broken skin.

Care instructions for made-to-measure garments

  • Garments can be hand washed using a non-biological product or machine washed on a 30 degree wash cycle. Do not use fabric conditioner.
  • Leave garments to air dry, please do not tumble dry as this will damage your garment.

Care instructions for off-the-shelf garments

  • Garments can be washed on a 40 degree or lower cycle.
  • Garments can be air dried or tumble dried.

Silontex

Your therapist may also recommend Silontex which is a fabric backed silicone gel sheet that is stitched into your pressure garment.

  • It is only suitable to be worn on small areas of scarring. 
  • It is washed in the same way as your pressure garment. 
  • Silontex should not be used on unhealed areas or open wounds.

Sun exposure

Scars are extremely sensitive to sunlight and exposure to the sun without sufficient protection will mean scars burn easily and could cause long term damage darkening the scar which could be irreversible. 

We recommend high factor sun cream with both UVA and UVB protection on scarred areas for 2 years post burn injury and also covering them with clothing to increase the protection.

Soothing itching

Itching is unfortunately very common after a burn injury and can continue long after the wound has healed. It can be triggered by activity, heat, and manipulation of the scar.

What can I do?

  • Apply moisturising cream regularly. 
  • Creams can be cooled in the fridge prior to application which should have a soothing effect. 
  • Extremes of temperature can make the itching worse particularly heat so avoid very hot baths or showers. 
  • Try and cool, rather than scratch the area, use a fan or place a cold towel over the affected area.

If you are still experiencing problems after trying this advice then your therapist can discuss other options and may refer you to one of the burns consultants.

Hypersensitivity

Hypersensitivity is caused by damage to the nerve endings due to injury of the skin. It can be painful and present as tingling, shooting/burning pain or a severe ‘pins and needles’. The nerve endings in the scar continue to send pain signals to the brain after the wound is healed when there is no longer a need to protect the area. 

If possible it is important to continue normal activity and to not be over protective of the sensitive area, you will not be damaging the area. Your therapist will discuss the techniques with you and which are most appropriate in how to manage the hypersensitivity specifically to your current symptoms.

Desensitisation techniques include: 

(Please do not use these techniques until advised by your therapist)

Massage the hypersensitive area with moisturising cream:

  • Start massaging the area (using small circular motions) at a point where there is normal sensation. 
  • Gradually move up to a point where the discomfort begins and massage that area until the discomfort eases. 
  • Then move up to a point where it feels sensitive and repeat the process. 
  • Continue until you have reached the most sensitive point. 
  • Carry out 3-4 times a day for approximately 10 minutes.

Stimulate the area with various textures:

  • Graded textures can be used to stroke the hypersensitive area. Start with soft materials and work up to coarser textures e.g. cotton wool, felt, toweling, rough cloth, Velcro. 
  • If your scar is on your hand or foot they can be immersed in a bowl of materials including: cotton wool, kidney beans, lentils, rice, or pasta. 
  • Carry out 3-4 times a day for approximately 10 minutes. Make sure you are looking at the area whilst carrying out the treatment.

Scarring and sleep

Sleep is essential for your health and wellbeing, protecting both your physical and mental health. 

Following a burn injury or trauma there may be many reasons why sleep can be affected including disruption to your sleep pattern, anxiety related to the injury, pain and discomfort and taking medications. 

If you are suffering from poor sleep some of the problems it can cause include:

  • Increased pain and discomfort. 
  • Restlessness, irritability, and changes in your behaviour. 
  • Low mood. 
  • Anxiety. 
  • Lack of energy. 
  • Poor motivation.
  • Difficulty concentrating. 
  • An increased risk of accidents.

If your scars have any of the following symptoms these can also affect the quality of your sleep:

  • Tightness or contractures. 
  • Pain. 
  • Sensitivity. 
  • Itch.

The treatments you are having for your scarring will slowly help improve these symptoms but while you are recovering there are other things you can consider to help improve your sleep.

  • Try to stick to a regular routine of when you go to bed and when you get up. Doing so will help you to establish a reliable sleep-waking cycle, which is important for restful sleep. 
  • Allow yourself time to switch off and unwind. Try engaging in relaxing activities such as reading a book, listening to restful music, or engaging in relaxation. 
  • Initially after your injury you may need to nap during the day. If needed, try to keep the length of your nap short (limited to 30 minutes or less) to reduce the impact on your night-time sleep.
  • If you find yourself tossing and turning for longer than 20 minutes, get up and try and do something to make yourself sleepy, such as read a book, complete a puzzle, have a milky drink, or try some relaxation. 
  • Avoid food and drinks with caffeine in the evening as these act as stimulants and can keep you awake e.g. coffee/tea/some soft drinks/chocolate/some bakery products. 
  • Try not to carryout activities such as surfing the web, playing video games just before bed time. The blue light from devices such as phones/tablets/televisions can impact on your ability to sleep by inhibiting the release of melatonin (a hormone that facilitates the onset of sleep). 
  • Exercise is an important part of being physically tired and important for your recovery from your injury to aid sleep but do not do rigorous exercise close to your bed time as it can act as a stimulant, reducing your ability to sleep.
  • Consider your bedroom environment, keep it free of clutter and it is usually better to keep it relatively cool as over-heating can increase itch in your scars. Using a fan can be helpful.
  • If you sleep with a partner and your needs are different consider having separate duvets at different TOG levels. You can buy bedding that helps control your temperature so it is worth shopping around.
  • If you have been advised that you need to position your affected limb, additional pillows can help, you may also want to consider a U or V shaped pillow that can add additional support to painful limbs.

Worry relating to your burn injury, symptoms, or unrelated stressors can all impact on your ability to get a good night’s sleep. Worry and anxiety keeps the brain active and activates the body’s stress response. If you find that worry prevents you from falling asleep or keeps you up at night you may wish to:

  • Set time aside earlier in the day to write down your current worries and consider how you might tackle these. 
  • Create a relaxing bedtime routine. 
  • Note down any concerns that arise during the night and review these in the morning. Committing your worries to paper frees the mind to think of other things and reduces the likelihood of ongoing worry and rumination, which keeps the mind active. 
  • Engage in calm (diaphragmatic) breathing or meditation. You may wish to consider listening to restful music, relaxation scripts or specific sleep apps such as Calm.

If you are having difficulty with sleep please talk to your therapist or your doctor as there may be other things that can help including medication or support from the burns psychology service.

There are many useful resources online about improving sleep please see some links below:

Sleep Recovery Tips After a Burn Injury | MSKTC

Home - The Sleep Council

Explore mental health

Camouflage

It is not uncommon for people to experience some appearance related concerns after a burn. 

Our skin camouflage service is available for free for those patients who have sustained a burn injury to their face or hands, for all other injury types and areas of the body there is a charge. 

If the appearance of your scar bothers you and you would like to cover it up as much as possible. Your therapist can make a referral to the skin camouflage service where a specialist can trial specific make-up to cover your scar. You may also be to access camouflage through the charity Changing Faces.

Psychology

A burn injury or a scar does not just affect someone’s skin but can also influence how they think and feel.

Common experiences are feeling low or vulnerable, some can find that the burn incident is going over and over in their minds; they may experience flashbacks, distressing dreams or are avoiding situations which are reminders of the incident.

People cope in different ways but some find that it helps to talk to someone outside your family or friendship group. We have a burn psychologist within the team who can listen to you and provide support and possible management strategies as part of your rehabilitation. There is also a support service called Outlook which offers psychological support for people with appearance concerns, your therapist can discuss referral to them with you if required.

Returning to normal activity

Once your wounds are fully healed you should be able to bath or shower as previously using your usual washing products. You may also be ready to return to work and start doing any sports or hobbies you did previously. 

You may need a graded return back to work due to reduced range of movement or stamina and are likely to require rest periods during the day dependent on the type of work you do. Please discuss this with your therapist or burns doctor if you require any advice.

Clinic appointments

Scar appointments at Southmead Hospital are held in Gate 24.

If you have an appointment booked that you can no longer attend or are unsure whether you need the appointment thathas been booked for you then please contact us to let us know. We also provide virtual appointments which can be completed via video call, we will discuss with you if this may be appropriate based upon your scarring and treatment provision.

Support contacts

Adult Burns Unit

Burns | North Bristol NHS Trust (nbt.nhs.uk)

Adult Burn Support UK

Adult Burn Support UK – Information, support and advice about burns in the UK

A support resource for adult burn survivors in the UK.

Email: info@adultburnsupportuk.org

Funded by Dan’s Fund for Burns national charity.

Dan’s Fund for Burns

Dans Fund For Burns – Giving burn survivors the help they need

Dan’s Fund for Burns is a national charity offering practical help to burn survivors in the UK. The charity identifies those most in need of help and provides it in a swift and practical way.

Changing Faces

Changing Faces | Visible Difference & Disfigurement Charity

Changing Faces is a charity for people and families who are living with conditions, marks, or scars that affect their appearance.

Katie Piper Foundation

www.katiepiperfoundation.org.uk

Offers a range of support, rehabilitation and scar management for burns survivors.

Outlook

Outlook | North Bristol NHS Trust (nbt.nhs.uk)

Psychological support for people with appearance concerns.

Talkscar 

A community sharing experiences and knowledge to make life with scars easier. 

talkscars (talkhealthpartnership.com)

Useful websites

Pressure garment manufacturers

Medigarments 

Medigarments Ltd – Designed Around You - Compression garments (jobskin.co.uk)

Juzo 

Juzo · Freedom in Motion

Medi (Duomed) 

Welcome to medi - I feel better. (mediuk.co.uk)

Lipoelastic 

lipoelastic.co.uk

Silicone sheet manufacturers

Cica-Care 

Products (smith-nephew.com)

Molnlycke (Mepiform) 

A world-leading provider of single-use surgical and wound care products | Mölnlycke (molnlycke.co.uk)

Silicone gel manufacturers

Scarsil 

ScarSil® Topical Gel. Scarsil gel – 15ml and 30ml (jobskin.co.uk)

Kelacote – Silicone Spray

Home - Alliance Kelo Cote

Nourisil 

Nourisil™ MD | Scar Gel | Scar Cream | Scar Removal (nourisilmd.co.uk)

Some examples of non-perfumed creams available (there are many others)

Alhydran 

Available through your GP or online purchase. 
ALHYDRAN CO UK 

Aveeno

Available through your local pharmacist, Boots or Superdrug. 
Buy Best Skin Care Products Online - AVEENO

Epaderm 

Available through your GP or Boots. 
Epaderm | Mölnlycke

QV 

Available through your GP or on Amazon. 
Products For Sensitive Skin | QV Skincare United Kingdom

Dermol and Doublebase 

Available through your GP. 
Dry Skin from Doublebase – clinically proven moisturising emollient (mydoublebase.co.uk)

CeraVe 

Available through your local pharmacist, Boots or Superdrug. 
Welcome to CeraVe: Your Skincare Expert | CeraVe

Patient feedback

We would really appreciate your feedback about the service we have provided to help with your scarring. Once you have been discharged from our service you can access a short survey to provide your views and it will take no longer than 4 minutes.

Scar Management Feedback Form (office.com)

© North Bristol NHS Trust. This edition published February 2024. Review due February 2027. NBT002418

Contact the Scar Management Team

Scar Management Team 
Occupational Therapy 
Gate 33a, Level 2 
Brunel building 
Southmead Hospital 
Bristol 
BS10 5NB

07525 618421 (text or call)

smc@nbt.nhs.uk 

How to manage your facial burn injury at home

Regular Off Off

Following your facial burn injury the aim is to promote healing and comfort, minimize the risk of infection, restore facial function and to minimize the risk of scarring.

If you have any concerns or difficulties with your facial care at home then please contact the Burns 24-hour help line phone: 0117 414 3100 or 0117 414 3102. Our staff will advise you further over the telephone. Additional contact details can be located on the back of this leaflet.

Facial care treatment

Cleansing and moisturising

  1. It is essential that you always wash and dry your hands prior to starting to care for your facial burn.
  2. Cleanse all affected facial exposed areas with warm tap water or shower (please ensure water temperature is not too hot by testing it on uninjured skin).
  3. Apply a mild, non-perfumed soap and gently pat off any dead skin, debris and residual cream like soft paraffin using single use gauze to all unhealed areas.
  4. Do not attempt to remove any facial scabs before they have lifted away from the skin as this will help minimize facial scarring and promote healing of the skin cells beneath. Often, these areas are best washed by holding a clean flannel over them and irrigating with the shower head. The scabs will fall off when the skin has healed.
  5. Men should shave daily if possible as hair follicles can harbour bacteria and there may be a greater risk of infection.
  6. Apply a thin layer of soft paraffin ointment to all unhealed facial areas as this will keep your skin moist. Keeping the skin moist will encourage healing.
  7. It is important that you follow the above facial treatment several times a day to minimize the risk of infection and to maintain a moist wound environment to aid healing.
  8. Please note soft paraffin ointment is a flammable product; please ensure you do not expose your face to any naked flames and it should never be applied in the presence of inflammable gases such as home oxygen that may be used for chronic chest conditions. If you are receiving home oxygen therapy you should not use paraffin based moisturising products the burns team will advised to you accordingly.
  9. Apply a non-perfumed moisturizer cream/emollient such as E45 or Nivea twice daily to all healed areas.

If your facial burn is superficial then your face will be red in appearance for some weeks. If your burn is deeper healing may take longer than two weeks and our team should be made aware. 

Facial swelling (oedema)

After sustaining a facial burn the body will often respond with increased facial swelling to lips, cheeks and eyes. Swelling may occur within hours of injury. It tends to be at its worst at 48 hours but tends to settle down by the fifth day. To reduce any swelling, it is important that you position yourself in a more upright position than normal, supported by pillows when sitting or sleeping, to aid the resolution of facial swelling.

Eye care

Facial swelling may affect your eyes and cause irritation or dryness. If you are at risk of this, it is important to keep your eyes clean and moist with regular irrigation. Eye drops may be necessary and these are typically applied up to four times a day. Please alert your team if your eyes are gritting, drying or there is any new problem with your vision via the 24-hour helpline.

Ear care

If you have burn to your ear regions it is important to keep these areas clean and moisturized regularly with soft paraffin ointment. If you experience any increased pain or redness to the ear area, please contact the 24-hour burns helpline.

Pain relief

Frequently, facial burns give some discomfort but are not painful. You may have been prescribed pain relief by your doctor. Ensure you take these regularly. If you have new pain after discharge, this can be an early sign of infection and it is worth discussing with your team.

Care in the sun

Following a facial burn, it is particularly important to protect the burned skin from the sun. Total block sun cream (UVB Sun Protection Factor 50 with five star UVA Sun Protection) needs to be applied as the burned skin is more susceptible to further damage including sunburn and altered pigment. Use of a wide brimmed hat is also recommended during times of intense sun exposure. You will need to take these precautions for at least two years.

Symptoms of infection

Infection is rare after a facial burn. If you have any new pain, swelling, visual problems or increased discharge please inform us. This is particularly relevant if you feel unwell at the same time, for example, sweats, shivers, vomiting, diarrhoea
or a rash.

Additional information and support

You may find that you are concerned about the way you look after your burn injury. There may be painful memories associated with the events of the injury. You can discuss any concerns with the staff on the burn ward or Acute Burns Clinic (ABC). However, if these issues persist, the staff on the unit can arrange you to see our clinical psychologist for further support.

Facial exercises will be given to you by the physiotherapist on the burn unit or ABC. Your face may feel tight for several months. This may make it difficult to eat and drink. Carrying out regular facial exercises will help to make eating and drinking easier and to open and close your eyes. Our team will give you expert advice.

Sometimes facial burn can cause scarring. If you have taken longer than two weeks to heal or have needed a skin graft you will be referred to the scar management team. Please ask to see the team if you have any concerns. Scar management advice can be obtained from the Scar Management Team when we see you on the burns unit, ABC or your burns follow up clinic held in Gate 24, Level 1.

Useful websites

Adult Burns Unit
Burns | North Bristol NHS Trust (nbt.nhs.uk)

Adult Burn Support UK
Adult Burn Support UK – Information, support and advice about burns in the UK 

Online Health Talk information
Healthtalk

Changing Faces
Changing Faces | Visible Difference & Disfigurement Charity

Katie Piper Foundation
Katie Piper Foundation – Katie Piper Foundation

Outlook: Psychological support for people with appearance concerns
Outlook | North Bristol NHS Trust (nbt.nhs.uk)

Skin Camouflage
Bristol Laser Centre | North Bristol NHS Trust (nbt.nhs.uk)

 

How to contact us:

Adult Burns Unit
Gate 33A
Level 2
Brunel building
Southmead Hospital
Bristol
BS10 5NB

Adult Burns 24-hour helpline 0117 414 3100 / 0117 414 3102

Acute Burns Clinic (Mon-Sat) 0117 414 4005

Main Switchboard 0117 950 5050

© North Bristol NHS Trust. This edition published February 2024. Review due February 2027. NBT002910. 

Enzymatic debridement with NexoBrid

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This is patient and carers information  designed to help patients and carers understand what NexoBrid is, how it works and what to expect.

Enzymatic debridement with NexoBrid

NexoBrid is an enzyme which targets and dissolves dead tissue called eschar, which is caused by a burn.

It is important to remove eschar so that the healing of your wound can start.

NexoBrid comes in two bottles. The first bottle contains the NexoBrid enzyme in powder form and the second bottle contains gel in which the powder dissolves. The health care professional will mix these two bottles prior to application.

NexoBrid application

The health care professional cleans your wound and applies a wet soak for two hours/or overnight. This is to ensure that the wound is clean, moist and ready for the NexoBrid application.

After the pre-soaking period the health care professional will remove the wet soak and assess the wound. The application of NexoBrid can begin. You will be given painkillers beforehand.

The application itself takes just a few minutes. The gel is applied to your burn and an occlusive dressing is put on top of the wound. Soft fluffy dressings are then applied on top of the occlusive dressings.

And then

Now it’s time for NexoBrid to work. This will take four hours. During this time, make yourself as comfortable as you can but try not to move the dressed area too much making sure the dressings stays in place. Report any discomfort so additional pain relief can be administered by the health care professionals.

After four hours it is time to remove the dressings and check the wound. At this stage the NexoBrid residue will be wiped off with the dissolved burn eschar. 

Once it’s all wiped off a new wet soak is applied to your wound for two hours. This is to make sure that the residue of NexoBrid and eschar is removed. Please be aware that your Doctor may require you to stay in overnight if additional wound soaking is required. 

After removal of the  wet soaks your Burns Consultant will review the clean debrided wound and will advise on the best treatment for you. This may be conservative dressing treatment or surgery may be necessary.

What is NexoBrid?

NexoBrid is made up of proteolytic enzymes which are a mixture of enzymes from the stem of the Ananas Comosus (pineapple plant).

How does it work?

The enzymes in NexoBrid work by targeting and dissolving dead tissue. It will not damage any healthy skin as the enzyme only targets dead tissue. 

Is it painful?

The Burns team will give you pain killers throughout the NexoBrid procedure. This may be in the form of intravenous opioid analgesia and sedation or through a patient-controlled analgesia system (PCA) which you can control the deliver of opioid analgesia. 

Additional pain relief options may be offered such as a regional block which will numb the affected area and can last up to 18 - 24 hours or oral analgesia. Additional pain relief is available and mild sedation depending on your individual pain needs. Your pain levels will be continually assessed and monitored during the NexoBrid process to ensure you are as comfortable as possible. If you experience any discomfort you will need to inform your nurse or doctor looking after you. 

Can I eat and drink while NexoBrid is working?

Your doctor will advise you about eating and drinking depending on what level of painkillers and/or sedation you have received.

Will NexoBrid damage my healthy skin?

No. The enzyme only targets dead tissue.

Further information about NexoBrid                                                                                                                

NexoBrid® - Mediwound 

© North Bristol NHS Trust. This edition published February 2024. Review due February 2027. NBT003118. 

Contact the Adult Burns Unit Southmead Hospital Charity

After a burn injury - The next step

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After a burn injury 

Introduction

Following your burn injury there is a lot of information that will help you progress your healing.

You may find the adjustment from hospital easy, but you could still have some queries. This booklet aims to address some of the questions you might have about your injury, treatment, or future care.

If you have any questions or difficulties, you can contact the ward or a member of the burns team for advice (phone numbers below).

Dressings

  • Every individual has their own specific dressing requirements. Check with your nurse if you are unsure of yours.
  • You will likely go home from hospital with dressings on and your care will be taken over by your practice/district nurse for further dressing changes.
  • Your transfer into care of the practice/district nurse will be done by the ward nursing staff on the day of your discharge. You will be given a small supply of dressings and a letter to take with you.
  • Normally your dressings need to be changed every 2-3 days, but this will depend on your needs and you will be guided by your nurse.
  • If your burn requires a skin graft you will have a donor site. These areas usually take 10-14 days to heal, and if possible the dressing stays in place for this time.
  • Keep all dressings dry and clean to help prevent infection.

Hygiene

  • When you have been discharged home you may be unable to bath or shower until you are fully healed. When you are healed and no longer have any dressings you should clean your skin every day.
  • Your skin might be more sensitive to temperature or can be numb in places. Always test the water temperature with an area of undamaged skin before showering/bathing.
  • Use non-perfumed, hypoallergenic soap and cleansing products to prevent skin irritation.

Moisturising

Skin grafts, donor sites, and scars all require regular moisturising to prevent the area from drying, cracking, and becoming sore. This is because newly healed skin is unable to lubricate itself in the same way as undamaged skin. 

  • At first moisturising creams or simple emollients should be applied gently. Gradually increase pressure until you can massage the skin.
  • Moisturise 2-3 times a day. Occasionally this may be needed more often if your skin is particularly dry.
  • It is very important to wash the skin free of cream each day as the build-up of too much can cause irritation.
  • Massage involves using firm pressure in circular movements over the scars. Early massage should be gentle, avoiding friction.
  • Moisturising creams normally used include E45 or similar oily, non-perfumed emollient creams. There is no good evidence that expensive creams help more than simple emollients.

Pain/itching and medication

Itching can be a major problem for some burn patients. Regularly using cool moisturising cream and massage can help. Wearing clothes made of natural fibres can also help. If you have any discomfort and your itching does not settle, then please discuss this with a member of the burns team. There are medications that can help. 

  • When you leave hospital it is normal to still need medication to control pain, sensitivity, and itching.
  • All your medications will be explained to you.
  • If you have any questions, please discuss these with your nurse as soon as possible as alterations to medication can take time to organise.
  • You will be discharged home with a small supply of your current medication. Any further prescriptions must be organised with your GP.

The following medications may be given to help control pain at home: 

  • Paracetamol - for pain.
  • Tramadol or codeine phosphate - for pain.
  • Ibuprofen or diclofenac - for pain and inflammation.
  • Gabapentin - for itching/nerve pain.

If you need further advice about medications after you have been discharged from hospital you should contact our GP or your team. 

Thoughts and feelings

A burn injury doesn’t just affect someone’s skin, it can also influence how they think and feel. People cope in different ways and their reactions differ, but we know that leaving hospital or when treatment ends can be particularly difficult. 

Common experiences include feeling low and vulnerable, while adjusting to changes in your situation or feeling stunned by the whole experience. Some people find the burn incident going over and over in their mind, may experience flashbacks, or distressing dreams. They may also avoid situations which are reminders of the incident or feeling more anxious. Emotions can go up and down in surprising ways without reason. These reactions don’t happen to everyone but are normal after a major event.

If you are finding any of these things difficult, please speak to your GP or contact us. Asking for help is not a sign of weakness - people manage these events in their own way, but sometimes need extra help like any other part of rehabilitation. Staff will listen and support, and we also have a psychologist on the team who you may have met as an inpatient.

Intimate relationships 

People can find that intimate/sexual relationships sometimes change after a burn injury. This can be due to a range of things including fatigue (feeling too tired), distress (feeling low or anxious), worries about appearance, or practical difficulties with the location of the burn/donor sites. These issues usually resolve with time.

It can be difficult to talk about these issues but please speak your GP or a member of staff here as we can offer help. There is also useful information on the Changing Faces website: Changing Faces | Visible Difference & Disfigurement Charity.

Appearance concerns 

Burns can lead to scarring including changes in colour, shape, and texture of your skin These changes may be very visible or not. Either way, it is common to have some concerns about your appearance, including feeling more self-conscious. 

Some people feel less confident in social situations than before, especially being around people they don’t know, and can sometimes find it hard to deal with other peoples’ questions and comments.

If you are finding these sorts of things difficult please let us know as we can provide help. The scar management team are very experienced and you can speak to the burns psychologist. We also work closely with Outlook - a specialist psychology service to help people with concerns about appearance. If you would like an appointment please speak to the burns team or your GP. Changing Faces website also has some information you may find helpful: Changing Faces | Visible Difference & Disfigurement Charity.

Managing scarring

After a serious burn injury you are likely to have scarring. The severity of scarring depends on many different factors.

When burns heal there is a risk of developing hypertrophic scars which are red, raised, hard, sometimes sensitive, and often itchy. Once fully healed, treatment for scarring can being and commonly include:

  • Moisturising and massage.
  • Silicone creams.
  • Silicone dressings.
  • Pressure garments (made-to-measure Lycra® garments which are worn most of the time).
  • Face masks (solid, clear, plastic pressure mask).
  • Laser treatment.

Scarring can take up to 2 years to fully settle and some people will need treatment for this time. 

Once you have healed and no longer need dressings you may be referred to the scar management team who will advise you about treatment. If you are worried about scarring and haven’t been referred, please speak to your doctor.

If we cannot see you face-to-face, we can offer video and phone appointments to help reduce travel to the service.

Physiotherapy/occupational therapy

During your stay on the ward you might see a physiotherapist and occupational therapist to help you regain and maintain your normal movement and function.

If you have been given an exercise plan and a splint, you will likely need to continue this when you are discharged home. This is very important to help prevent problems when returning to your normal activities. You should be given advice about this and may be referred for further treatment nearer to where you live. If you have any questions about your specific plan, please ask your therapist for further information.

Social support

When you first go home, you may have difficulty doing your everyday activities like cooking and cleaning. In many cases family and friends can support you until you regain independence but this isn’t possible for everyone. If you think you might have difficulties returning home without help, speak to your nurse as soon as possible. Services can take time to arrange and there are criteria for support.

If you need support with ongoing rehabilitation you may be referred to a local community team to provide help when you go home. Sometimes you will need to transfer to a hospital nearer to where you live so your local services can assess your support needs.

Sun protection

Following a burn injury it is recommended you fully protect yourself from the sun for 2 summers, or 2 years. Your new skin including skin grafts and donor sites will blister and burn more easily. To do this keep covered with clothing or using and regularly applying very high sun protection cream (for both UVA and UVB). If you work outdoors you are advised to wear sun protective garments and sun cream.

After this time you should continue using sun protection creams as normally recommended to prevent your skin burning.

Discharge transport

The hospital only provides transport home in exceptional cases. It is important you arrange to get home from hospital with family, friends, or public transport. 

Follow-up appointments

When you leave hospital you will be given follow-up appointments to come back and see your doctor. This will be in the Acute Burns Clinic (ABC), next to the Adult Burns Unit (Gate 33a, level 2) or Burns Outpatients (Gate 24 Plastics Outpatient Clinic, level 1). Please ask a nurse if you need a map. You may be seen occasionally for several years after the injury. 

Getting to and from follow-up appointments

Patients can claim back travel costs and car parking at the time of travel if you get any of these benefits: 

  • Income Support.
  • Income Based Employment and Support Allowance.
  • Working Tax Credit or Family Tax Credit.
  • Job Seekers Allowance.
  • Pension Credit - guaranteed credit.
  • H2 form (NHS Tax Exemption Certificate).

Patients must show either a current order book or certificate of entitlement issued no more than 3 months before the appointment. The cashier’s office is in the atrium of the Brunel building and is open Monday to Friday, 10:00 - 12:00, and 13:00 to 15:00. Hospital transport is only provided in exceptional circumstances for medical reasons. 

Returning to work, leisure activities, and driving

Work

You may be unable to return to work at first because of open wounds, pain, or tiredness. Please ask your doctor if you need a ‘fit note’ for your employer.

It is important to return to normal activities as soon as possible. This is beneficial to your physical and psychological recovery. At first you could do different tasks, reduce hours, or have a gradual return. Please speak to your doctor or a member of the burns team for advice about returning to work.

Leisure activities

An early return to your leisure activities will give you confidence. However you should not return to contact sports until your wounds have healed. If you wish to swim, your wounds need to be healed due to the risk of infection. Once swimming is recommended, you may find the chlorine irritates your skin. To help with this you can shower and re-apply moisturising cream afterwards. 

Driving

There is no standard time before it is safe for you to drive again. You need to have strength, range of movement, and be free from pain to make sure you are safe to control your car. You need to be able to perform an emergency stop. We can offer guidance about this, but you must discuss your injury with your insurance company before driving. 

Handy hints

  • Once home, remember to take pain relief before having a dressing change or doing physiotherapy.
  • Eat a healthy balanced diet to help promote healing.
  • You are advised to stop smoking as this can affect healing.
  • You are likely to be very tired and lack stamina when you first go home, so plan regular rest periods into your day.
  • To prevent long-term stiffness, keep the injured area moving.

Discharge checklist

Use the list below to make sure you have the necessary information and appointments before you go home: 

  • Medication.
  • Dressings.
  • District nurse/practice nurse letter.
  • GP letter.

You may have these appointments: 

  • Appointment with a practice or district nurse.
  • Acute Burns Clinic follow-up appointment.
  • Burns Outpatient Clinic appointment.
  • Physiotherapy.
  • Occupational therapy.

If you are unable to keep any appointments or need further information, contact the Adult Burns Helpline on  0117 414 3100 or 0117 414 3102.

To change or cancel your Plastics Outpatient appointment please phone 0300 555 0103.

If you have been an inpatient on the burns unit you will have the opportunity to complete an online questionnaire about your burns injury outcome within 3 months of discharge. This will be sent to your email address.

Discharge advice

Once you have been discharged from the Adult Burns Unit it can be helpful to take painkillers at least 20 minutes before dressing change appointments to help with any discomfort.

Please keep all dressings clean and dry.

If any of the following happen please contact the Adult Burns Unit for advice:

  • If you have a high temperature (with or without uncontrollable shaking), a skin rash, or vomiting or diarrhoea. 
  • If your dressing becomes wet, dirty, smelly, dislodged (out of place), the wound is exposed or the wound leaks fluid through the dressing. 
  • If your wound is not covered by a dressing and becomes red, inflamed, painful, wet, or bleeding. 
     

Skin grafts and donor sites

Skin is especially important and is a protective barrier to the organs in the body: it prevents infection and water loss. When skin is damaged by a burn/scald the protection is lost. If the burn is deeper than the top layer of skin, a skin graft may be required. The burns team will explain and discuss your surgical and wound management options.

Further information on skin grafts and donor sites can be found in our skin graft and donor site leaflet. Ask a member or staff or visit Skin Grafts and Donor Sites Following a Burn Injury | North Bristol NHS Trust (nbt.nhs.uk)

Patient support

These are some useful patient support websites. If you think it would be helpful, and wish to meet a burns survivor please speak to a member of the burns team. 

Useful websites

Adult Burns Unit

Burns | North Bristol NHS Trust (nbt.nhs.uk)

Adult Burn Support UK

Adult Burn Support UK – Information, support and advice about burns in the UK

A support resource for adult burn survivors in the UK.

Email: info@adultburnsupportuk.org

Funded by Dan’s Fund for Burns national charity.

Dan’s Fund for Burns

Dans Fund For Burns – Giving burn survivors the help they need

Dan’s Fund for Burns is a national charity offering practical help to burn survivors in the UK. The charity identifies those most in need of help and provides it in a swift and practical way.

Changing Faces

Changing Faces | Visible Difference & Disfigurement Charity

Changing Faces is a charity for people and families who are living with conditions, marks, or scars that affect their appearance.

Katie Piper Foundation

www.katiepiperfoundation.org.uk

The Katie Piper Foundation aims to:

  • Progress intensive rehabilitation and scar management for burns survivors.
  • Provide information on, and access to non-surgical treatments for burns and scars.
  • Campaign for consistent clinical care.
  • Develop a support network for people living with burns/scars.
  • Help people with burns/scars reconnect with their lives and their communities. 

The Lee Spark NF Foundation

Help & Support for Dealing with Necrotising Fasciitis (nfsuk.org.uk)

01254 878 701

To help those whose lives have been affected by necrotising fasciitis and other severe streptococcal infections.

Outlook

Outlook | North Bristol NHS Trust (nbt.nhs.uk)

Psychological support for people with appearance concerns.

The Fire Fighters Charity Helpline

0800 389 8820

Monday-Friday, 09:00 - 17:00.

The Fire Fighters Charity has a wealth of experience in providing helpline services on a wide range of issues, directing to other relevant benefits that might be available to you, or organisations that may be able to provide assistance.

Skin camouflage

www.skin-camouflage.net 

Bristol Laser Centre | North Bristol NHS Trust (nbt.nhs.uk)

Acid Survivors Trust International (ASTI)

A.S.T.i | Homepage (asti.org.uk)

A registered charity based in the UK operating as a centre of excellence supporting and working hand in hand with Acid Survivors Foundations (ASFs) in Bangladesh, Cambodia, Uganda, and Pakistan.

Burns prevention

Avon Fire & Rescue:

www.avonfire.gov.uk (accessed 10/09/2024).

Please see additional leaflets: 

  • Fire safety outdoors.
  • Fire safety in the home.

Useful phone numbers

Adult Burns 24 hour helpline

0117 414 3100
0117 414 3102

Adult Burns Clinic (Monday-Saturday)

0117 414 4005

Burns Clinical Psychology appointments through Acute Burns Clinic Coordinator 

(Monday-Friday)

0117 414 4005 

Scar Management Service/Occupational Therapy (Monday-Friday)

(Monday-Friday) 
07525 618 421
SMC@nbt.nhs.uk

Physiotherapy (Monday-Friday)

0117 414 3114 

Outlook: psychological support for people with appearance concerns 

(Monday-Thursday)

0117 414 4888

Oral Surgery (face masks) 

(Monday-Friday) 

0117 340 6675

© North Bristol NHS Trust. This edition published September 2024. Review due September 2027. NBT002028.

Burns information for adult patients, relatives, and carers

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Burns Service at North Bristol NHS Trust

North Bristol NHS Trust provides a comprehensive seven bedded Adult Burns Unit specialising in caring for patients with burns injuries, and offering exceptional care and treatment of minor to moderate burn injuries. It is situated in the Brunel building, Southmead Hospital, Bristol. Patients are referred to the unit from throughout South West England. Patients may also be transferred to the unit for rehabilitation from Swansea, the Adult Burns Centre for the South West Network. Where necessary the Burns Service will treat patients within the Intensive Care Unit.

The Adult Burns Unit facilities include:

  • Seven en-suite single rooms for acute admissions.
  • Designated burns theatre.
  • A wet room.
  • Acute burn clinic (ABC) adjacent to the unit on Gate 33a, Level 2.

The Burns Unit Team

The Burns Unit Team The Adult Burns Unit Team consists of a matron, ward manager, a clinical nurse specialist for burns, experienced burns trained ward sisters and burns trained registered nurses, a clinical psychologist, a physiotherapist, occupational therapists, a dietician, a pharmacist, a discharge liaison nurse, acute pain nurses, assistant practitioners, healthcare assistants and student nurses. Working alongside them are the ward receptionists, the ward administrator and the housekeeping team.

The burns consultants:

  • Mr Mackie
  • Mr Pleat
  • Mr Cobley
  • Miss Estela
  • Mr Sen
  • Mr C Wearn

There is a consultant-led ward round each morning accompanied by the nurse in charge to review your care. Please feel at ease in asking about any aspects of your medical or nursing care.

We want to make your stay with us as comfortable as possible. Here are a few things you, your family, carers, or visitors may find useful.

  • The Adult Burns Unit contact number is 0117 414 3100 / 0117 414 3102
  • Hospital switchboard: 0117 950 5050 and ask for Adult Burns Unit, Gate 33a. 
  • Advisory visiting times are 10am until 7pm (please liaise with ward staff if you need to visit outside these advisory timings).
  • Meal times are 7am, 12pm and 6pm.
  • Your nearest drink and snack facility is the League of Friends cafe, situated on Level 1. 
  • Your nearest hospital shop is located at the entrance of the main atrium. 
  • Your nearest cash point is located in the main atrium, Level 1. 
  • Your matron is Nicola Mackey. 
  • The nurse in charge per shift details are documented on the ward reception area wipe board.
  •  Visitor toilets are located in the entrance of Gate 33a, Level 2 and various locations throughout the atrium on Level 1.

Cleanliness

The Adult Burns Unit is a “clean area” and all staff wear clean surgical scrubs as a uniform whilst on the unit. 

All patients and visitors are required to wash their hands on entering the ward and before leaving. Additional alcohol gel dispensers are found at the bottom of each patient’s bed or at the entrance to each side room and bay area. Regular hand washing by all staff and visitors is the best way to reduce the risk of infection whilst in hospital. Do not be afraid to ask staff if they have washed their hands before they care for you. 

Due to the nature of burns injuries you will initially be nursed in a side room and MRSA screening swabs will be taken routinely on admission. This is to try and prevent any possible transfer of infections. If you have negative swabs results you may be moved into a bay area. 

  • Whilst in hospital please do not sit on other patients’ beds, share toiletries, newspapers, magazines, food or go into other patient bay areas.
  • Please ask your visitors not to sit on the beds. 
  • If visitors feel unwell, or have had sickness, diarrhoea, fever, sore throat or flu in the last 48 hours they should not visit.

Mobile phones

You are welcome to use your mobile phone but please keep it on silent whilst you are on the Adult Burns Unit. 

Information for relatives and visitors:

  • Please tell the nurse of any allergies your relative may have; a list of any medications they are taking may be useful.
  • We provide some toiletries but you may wish to bring some personal supplies in, including deodorant and shaving equipment.
  • Portable media and laptops may be brought in, but mains powered equipment will have to be checked by the electrician. It will be the patient’s responsibility to keep equipment secure.
  • A dressing gown, slippers and pyjamas may be useful when your relative is fit enough to sit out of bed.
  • Storage space is limited so excess property should be taken home.
  • Check with staff about bringing in food items.

Valuables and money

We discourage you from bringing in valuable items or jewellery (apart from a wedding ring) as their security cannot be guaranteed. If this is unavoidable then please ask your nurse to put them away in the unit safe and ask for a receipt. On discharge please ask for your items to be returned before you leave hospital.

Flowers

Please do not bring flowers onto the unit.

Smoking and alcohol

Smoking is strictly prohibited in North Bristol NHS Trust hospitals and throughout the grounds. Alcohol is also not permitted. Please speak to your doctor or nurse for more information about stopping smoking or if you feel you might benefit from nicotine replacement therapy.

Visiting

Advisory visiting times are from 10am until 7pm (please liaise with ward staff if you need to visit outside these advisory timings). 

Only two visitors per patient are allowed at a time. Children under eleven are not allowed on the unit. In exceptional cases the senior nurse on duty can review this. 

Visitors to patient side rooms are required to check in with the patient’s nurse prior to entering the side room as extra infection control measures of wearing an apron and gloves may be required.

Letters and cards

These should be clearly marked with your relative’s name and sent to:
Adult Burns Unit, Brunel building, Gate 33a, Level 2, Southmead Hospital, Westbury-on-Trym, Bristol, BS10 5NB

Can family and friends stay overnight?

There is limited accommodation available within the hospital for patients’ relatives. Please ask a member of staff for further information. There are a number of hotels and bed and breakfasts near our hospitals where family and visitors can stay. Please visit www.visitbristol.co.uk for information on accommodation in Bristol.

Burns rehabilitation

If you have a burn affecting a joint you may be seen by the ward’s therapy team. Therapy may consist of exercises, assistance with walking, practice with functional tasks, a fitness program and/or splinting.

Physiotherapy helps restore movement and function to as near normal as possible when someone is affected by injury or illness. When you sustain a burn injury affecting a joint it may be painful and difficult to move. Your physiotherapist will ensure you are given adequate pain relief for your therapy sessions and will provide you with exercises to help regain your movement. If you are having difficulty walking, a physiotherapist has access to a range of walking aids to help you regain your mobility.

If you have been given an exercise regime or provided with a splint, it is likely you will need to continue with this when you are discharged home. This is important to help prevent problems with your ability to return to your normal everyday activities. 

You may be referred for further treatment to a service within your locality. If you have any questions about your specific regime, please ask your therapist for further information.

Emotional support

Having a burn injury often, and understandably, can affect people emotionally. As part of the team, there is a clinical psychologist who routinely makes contact with people whilst they are on the ward, and provides support where that is required.

Social support

When you first go home from hospital, you may have difficulty carrying out some of your everyday activities. In many cases, family and friends can support you until you regain your independence. However, for some individuals this may not be possible. 

If you think you might have difficulties returning home without help, please speak to your nurse about this at the earliest opportunity. A referral can be made at your request to a social worker who will assess whether you are able to have ongoing support from social services. These services can take some time to arrange and there are set criteria for what can be provided.

Carers information

When someone you care for is in hospital, it can be a worrying time as a carer. When you’re looking after someone, you may feel you have a right to access information held about them, or that you need the information to help you care for them. However, the law makes it clear that social services and healthcare authorities have a duty to protect an individual’s confidentiality. 

For more information, advice and support for carers, please visit Carers Direct: www.nhs.uk/CarersDirect or phone 0808 802 0202.

Bristol-based carers line is also available Monday to Saturday, 10am - 1pm on 0117 965 2200.

Carers assessment

As a carer, you should be given an opportunity to talk about your needs and what help you need to look after the patient after they are discharged. It is your legal right to have your needs addressed and this is achieved by having a Carers Assessment. 

Ask the nurse about how to get an assessment or contact your local authority. Patients who live in Bristol can contact Bristol City Council about an assessment on 0117 922 2700 or email adult.care@bristol.gov.uk. You can also get an assessment through your local carers centre phone 0117 939 2562.

Carer Support Scheme

The Carer Support Scheme has been developed for carers who are willing to continue to support a patient whilst they are in hospital with tasks such as washing, dressing, assisting with feeding and supporting them at night. It is not for ‘visitors’ of patients, but for those carers who are supporting the patient for significant periods of time whilst they are an inpatient. A Carer Sticker is issued daily to the carer by the ward and will provide a discount within the hospital restaurants and for parking. Please ask the unit staff for more information.

Spiritual and pastoral care

Spiritual care is part of how we can support you while in hospital. No matter what your culture or belief, the Spiritual Care Team (chaplaincy) can offer help.

They offer a confidential service that can help you with questions or worries in times of difficulty, or help you fulfil your religious needs, or just be there for you.

Within the hospitals there is a quiet area away from the wards, called The Sanctuary, where you can find peace or pray, and
where daily prayer is said. It’s available in the atrium on Level 1, Gate 30 to all those of all faiths or none.

Spiritual care team members regularly visit the wards. If you wish to contact one of them during your stay, please ask one of
the ward staff to make contact or leave a message on: 0117 414 3701.

Getting home

We are sorry, but except in cases of medical need we are unable to provide transport to get you home. If you are happy to pay for a taxi to take you home then please ask one of the ward team to help you book this. If you have any concerns then please inform the nurse in charge or the discharge liaison nurse.

Feedback, comments or complaints

At North Bristol NHS Trust we want to deliver exceptional healthcare to all our patients. If you feel we haven’t met this then please let matron Nicola Mackey, the ward manager Johanna Thomas or a senior nurse on duty know. Contact details: 0117 414 3100/0117 414 3102 or arrange an appointment through the ward receptionist.

Gifts and legacies

If you wish to make a donation to the Adult Burns Unit charitable funds please make cheques or monies payable to Adult Burns Unit, Gate 33a (fund account number 2022). If you are a UK taxpayer and eligible for gift aid then please ask the ward receptionist for a gift aid form. Gift aid can increase your donation at no additional cost to you under the government gift aid scheme. 

The Adult Burns Unit charitable funds have provided us with the opportunity to purchase patient equipment and provide additional staff education training. 

Please visit southmeadhospitalcharity.org.uk to donate or to find out more about leaving a gift in your will. For any questions regarding legacies please contact legacies@nbt.nhs.uk

Discharge home

On discharge you may be offered a burn’s follow up appointment in our Acute Burns Clinic (ABC) which is adjacent to the Adult Burns Unit on Gate 33a Level 2 or in our Burns outpatient’s clinic held in the Plastic Out-patient department, Gate 24, Level 1.

Useful websites

Adult Burns Unit: www.nbt.nhs.uk/our-services/a-z-services/adultburns
Dan’s fund for burns: www.dansfundforburns.org
Adult Burn Support UK: www.adultburnsupportuk.org
Changing Faces: www.changingfaces.com
Katie Piper Foundation: www.katiepiperfoundation.org.uk
Avon Fire & Rescue: www.avonfire.gov.uk

How to contact us:

Adult Burns Unit
Gate 33a
Level 2
Brunel building
Southmead Hospital
Westbury on Trym
Bristol
BS10 5NB
0117 414 3100 / 0117 414 3102
www.nbt.nhs.uk/adultburns

© North Bristol NHS Trust. This edition published January 2024. Review due January 2027. NBT002698.