The communications team is responsible for media relations as well as staff and wider public communications. All media enquiries should be sent to the media team at NBTCommunications@nbt.nhs.uk. Please contact us if you are a member of the media and would like to be added to our press release email distribution. The office is open 9am to 5pm Monday to Friday.
Expert Bank
We can provide you with an expert opinion on a wide range of subjects including:
- Alzheimer’s
- Parkinson’s Disease
- Multiple Sclerosis
- Epilepsy
- Other neurological conditions
- Kidney transplants
- Kidney disease
- Orthopaedics
- Urology and prostate cancer
- Burns
- Breast cancer
- Stroke
- Speech and language therapy
Out-of-hours press enquiries
For urgent media enquiries outside of office hours, please call the hospital switchboard on 0117 9505050 where your enquiry will be directed appropriately. This service should only be used if enquiries cannot wait until office hours.
Protocols
Interview requests
All requests for interviews with trust staff must go through the press office.
Condition checks procedure
The communications team can only provide a condition check if we have the correct spelling of the patient’s name and/or their exact address or date of birth. This is to ensure that we have identified the correct patient. In addition, we need to seek consent from the patient/relatives before giving a condition check. No information will be given without the consent of the patient or their relatives.
Filming and photography
All proposals for documentary filming will be considered and accommodated where possible or appropriate. Proposals for filming can be emailed. Please note anyone seeking to film or photograph at our hospitals must have the permission of our communications team. We are unable to accept requests for location filming for dramas.
Major incidents
Should a major incident occur, the hospital has a contingency plan that includes arrangements for the media. There will be regular updates on the situation as well as opportunities for interviews. Depending on the type of incident, we will decide at the time on the best vantage point for photographs and filming.
Infection control
We are committed to providing high levels of infection prevention and control in all areas. If you are coming on to a ward or clinical area you will be expected to comply with infection control policies when you are on site, including rolling your sleeves up, removing outside jackets or coats and removing jewellery such as bracelets and watches. A member of the media team can provide guidance.