Badger Notes - A guide for patients

This page contains information about how to use different features of the Badger Notes app to access your maternity care record. 

Get the Badger Notes app or visit the website: 

Badger Notes - Access your healthcare records

Creating a new account

If you have used Badger Notes at a different trust or in a previous pregnancy, please see "Adding your pregnancy to an existing account" section below. 

You will need:

  • The passphrase given to you by your midwife or booking clerk.
  • Your mobile phone to receive your verification text. 

To create your account: 

  1. Open Bader Notes app and tap "Crease account."
  2. Agree to the terms and conditions if you are happy to.
  3. Enter the email address you gave to the midwife or booking clerk and use the activation phrase given to you.
  4. You will be asked how you would like to register. Please register with Badger Notes. We do not recommend registering with NHS login.
  5. Enter the verification code you received via text. 
  6. Create your password.
  7. Create your PIN. 
Screenshot of Badger Notes app showing Create account page and Create your password page

Changing language

You can change you Badger Notes language through the tab with your current chosen language:

  1. Tap/click on the three lines at the top left of the screen.
  2. Tap on English (this is selected as the default).
  3. Select the language you require.
  4. Tap continue. 
Screenshot of Badger Notes app with English on main menu circled
Screenshot of Badger Notes with language selection of English circled
Screenshot of languages menu on Badger Notes app
Badger Notes app language selected as Romanian, with continue option circled

Adding your pregnancy to an existing account

You will need:

  • A new activation phrase from your midwife or booking clerk

To add your pregnancy: 

  1. Log in with the same details used in your previous Badger Notes account.
  2. Tap on the three lines on the top left of the screen.
  3. Select Add a care record.
  4. Add new activation phrase provided by your midwife.
  5. Your current pregnancy is now added to your old record.
Badger Notes app with main menu three lines circled at top left
Badger Notes app main menu with Add care record circled
Badger Notes app screenshot adding care record option screenshot

Pre-booking questionnaire

You will have the opportunity to complete your pre-booking questionnaire before your booking appointment with your community midwife. You can return to the questionnaire and update up to the day of your booking appointment. 

Screenshot of Badger Notes app showing Pre-booking questionnaire menu

Edit profile

You can change your phone number or email address associated with your Badger Notes log in through the Edit Profile tab.

(This does not update the phone number or email address that the hospital has on record for you, to do this you will need to speak to your community midwife). 

Screenshot of Badger Notes app Edit Profile section

Key Details

Your care provider may ask you for key details such as your hospital number, if you contact them over the phone. 

The key details are:

  • Your key information, e.g. NHS number, hospital number, due date etc.
  • Your circle of care, for example GP and Named Midwife. 
  • General health history.
  • Medical history.
  • Plan of care for your pregnancy.
  • Current management plan(s).

To find these details:

  1. Tap on the Maternity Record tab at the bottom of the app.
  2. Select My Key Details.
Screenshots of Badger Notes app with Key Details section circled

Notifications

We recommend you have push notifications switched on to allow appointment reminders and important updates from our maternity unit.

To change notification settings:

  1. Tap on the three lines on the top left of the screen.
  2. Select Settings.
  3. Enable or disable the options and save.
  4. Notifications can be found in the bell icon on the top right corner of the Care Plan page.
Screenshot of Badger Notes app with menu and settings circled
Screenshot of Badger Notes app with care plan and notifications icon circled

Care Plan

In the Care Plan tab, you can see a weekly summary of your pregnancy.

For example at 28 weeks, you will be offered routine screening blood tests and recommended to read the information leaflet on screening.

You will be able to:

  • Write some thoughts (only visible to you) into the diary by selecting Add photo or diary entry.
  • Upload an image for your own purposes (this is not visible to your maternity staff).
Screenshot of Badger Notes app with Care Plan circled
Screenshot of Badger Notes app with Add photo or diary entry circled

Conversations

In the conversations tab, you can:

  • Write antenatal, postnatal and birth plan thoughts and notes to speak with your midwife or doctor about at your next appointment.

Your midwife or doctor will be able to see these notes however they will not be notified of an entry therefore it is very important not to put any urgent messages in this area.

Screenshot of Badger Notes app with conversations page displayed

 

Maternity Record

A summary of your maternity notes can be found within the Maternity Record tab. 

To view your antenatal care summary:

  1. Tap on the maternity record tab and scroll down to the summary
  2. Scroll to the row you would like to view.
  3. Click to open and scroll to view the details. 

You may need to turn your phone landscape to make viewing easier.

Screenshot of Badger Notes app with Maternity record option circled
Screenshot of Badger Notes Maternity record pages

Leaflets

Our hospital maternity leaflets are available in the Badger Notes Library tab

These can be viewed throughout your pregnancy and after birth.

You can also access the Glossary to help you understand any new medical terms you may see in your notes.

Leaflets which have been specifically recommended to you by your midwife or doctor can be found by:

  1. Tapping on the Care Plan tab.
  2. Tap on recommended reading at the top of the page.
Screenshot of Badger Notes app with Library circled
Screenshot of Badger Notes app with Glossary and Recommended Reading circled

Hospital Contacts

To view your hospital contacts, including emergency phone numbers:

  1. Tap on the three lines on the top left of the screen.
  2. Select the Hospital Contacts tab.
Screenshot of Badger Notes app with menu and Hospital Contacts circled

Badger Notes Helpline

If you have any problems accessing your Badger Notes, please use the Badger Notes Helpline where someone will be able to help you.

Please note this is a non-urgent helpline for Badger Notes access queries only.

Phone 0117 342 9301

Email badgernotessupport@uhbw.nhs.uk

Open hours: 

  • Monday to Friday, 10:00 to 16:00
  • Saturday and Sunday, 11:00 to 15:00 

© North Bristol NHS Trust. This edition published December 2024. Review due December 2027. NBT002914.