Administration & Corporate

Administrators

Our Administration teams work across all settings within our hospitals and support the operational running of the Trust. Working as an administrator or a co-ordinator is a great place to start or develop a career in the NHS with a variety of career progressions available.  You will need to be well organised, with good attention to detail and strong keyboard/typing skills. You will also need to answer phones, and provide support to patients and staff.

Medical Secretaries

Our Medical Secretaries provide efficient and high-quality administration and clerical support to clinicians and their teams, working in close cooperation with all staff groups and other medical professionals. Working within a team, our Medical Secretaries act as key contact point, liaising with patients, medical and nursing staff and other external agencies and dealing with queries competently and professionally.
Key responsibilities would include typing clinic notes/reports and general correspondence, arranging meetings and managing diaries, ordering stationary, making and taking phone calls, supporting with post and emails and other tasks required by the department within the required time frames. 

Audio-Typists

Our Audio-Typists specialise in typing up text from audio sources, which may include consultant clinics, discharge summaries, pre-op and patient letters. It can be an excellent role for individuals with good keyboard skills to expand their experience and skill set in the field of audio-typing. Duties also include answering telephone calls and resolving queries from patients, relatives and clinical staff, as well as supporting the medical secretary with all other admin duties.

Our Information Management & Technology (IM&T) division operates at the heart of the Trust, supporting all NBT staff to work online reliably and securely each day, and deliver digitally-enabled care to patients. They provide a broad range of services and expertise, whether through our Service Desk, implementing system changes and upgrades, delivering ground-breaking change programmes, upholding robust cyber security practices, or overseeing critical Business Intelligence and Coding work that helps the Trust understand and manage its performance.
 
It’s an exciting time to be part of the team. In line with NHS England's strategy, IM&T is delivering a long-term digital transformation plan for NBT that is digitising many areas of patient care and reducing reliance on paper. This will further support outstanding care, quality and safety for our patients, with a single view of information for clinicians and collaboration at our core. In the last 2 years alone we have delivered multiple innovations across the Trust – many in support of NBT’s Covid response – which has seen a revolution in digital behaviours. And there’s more to come…
 
This is a highly experienced, diverse, and award-winning team that has built a reputation for delivery and fostered an excellent working relationship with the Trust to the extent that many Clinicians are closely involved with our work. 
 
IM&T is always looking out for talented and enthusiastic people to join the team. There are many roles on offer, including (but not limited to): 

• IT Support Engineers.  
• Programme Managers.  
• Business Intelligence Analysts.
• Clinical Coders.  
• Clinical Systems Experts.
• Subject Matter Experts.

You can find out more about IM&T’s work, people and achievements via their Twitter feed:  https://twitter.com/nbrisNHSdigital.

Our Finance and Procurement department comprises four main streams.
 
Financial Services teams prepare and distribute financial reports as well as managing cash, capital purchases and ensuring all staff are paid correctly and on time.
 
Financial Management and Planning teams work to analyse and report on expenditures, set budgets and monitor and implement efficiency savings. 
 
Trust income, Costing and Contracting teams work to ensure that the Trust receives all of the income it is due as well measuring and monitoring the relationship between costs and activity to ensure our Hospitals run as productively as possible while our contracting teams ensure that the Trust is not exposed to excessive risk. 
 
Procurement teams work tirelessly with suppliers to ensure that the right products are available for our staff at a price that represents the greatest value to the tax payer possible.

There are many roles that you could work in our Finance Department, including (but not limited to):

• Finance Business Partner.
• Payroll Officer.
• Pension Support Officer.
• Management Accountant.
• Purchasing Assistant.
• Costing Accountant.

Our People directorate are proud to support all our staff and managers to be their best and foster a truly great place to work. Healthcare is a truly rewarding career pathway that demands a lot and gives a lot in return. Our teams are committed to ensuring each and every staff member is supported on their career journey through the successful delivery of our Trust People Strategy.

There are many teams that you could work in within our People directorate, including (but not limited to):

• People Team: providing HR advice, guidance and support to managers and staff. 
• Recruitment: supporting managers to recruit roles across the Trust. Teams include Employment Services, Medical Workforce and Talent Acquisition. 
• NBTeXtra: dedicated Trust bank working to fill temporary gaps in the workforce with existing staff or through trusted external suppliers.
• People Business Partners: key members of our divisional senior management teams, who identify and deliver the people implications of strategic and transformation plans and provide expert Human Resources leadership.   
• Equality, Diversity and Inclusion: providing leadership, guidance, advice, training and support on all related issues regarding workforce, patients and wider communities from experts with lived experience, skills and knowledge
• Communications Team: providing expert communications support and advice to the Trust, empowering people to have a voice and inspiring confidence in the organisation and its services.
• Employee Experience: ensuring that employees have access to health and wellbeing support and gaining insights on staff experience.
• Workforce Planning: ensuring the Trust has the right people, in the right place at the right time with the right skills to provide exceptional patient care.
• Learning and Development: ensuring all staff members can reach their potential with a supported career progression pathway.
• Library and Knowledge Services: supporting our staff to find relevant, up-to-date evidence to support with clinical and non-clinical decision making, service development, guidelines and more. 
• Southmead Hospital Charity: working to support the funding for projects to improve our services and experiences. 
• Workforce Transformation Programme: empowering change and innovation to reshape our Trusts future.
• Sustainable Development: integral in our journey to become Net Zero by 2030.