Coming to Hospital

Keeping you Covid safe

To keep yourself and those around you safe, please act responsibly:

Wash or sanitise your hands upon arrival and frequently.
Mask wearing is optional in our hospitals for patients and visitors. There may be some circumstances where face masks are required, such as when visiting patients with a suspected or confirmed Covid or flu infection, which you may be informed of prior to attending our hospitals or on arrival in ward areas.
If you are coming for an appointment, please come no earlier than 15 minutes beforehand and leave promptly afterwards.
Do not call to check about an appointment. We will contact you directly if there are any changes or cancellations you need to be aware of.

Before You Arrive

Before you arrive at hospital, please make sure you tell us if you have any special needs.

What To Bring

Please bring any medicines, tablets or inhalers that you take, including prescriptions.

Who You Might See

You will see many different members of staff on the wards.

Food

We serve 3 daily meals on all our wards. Where possible, local produce is used.

Learning Disability Nurses

The Learning Disability Liaison Nurse Service supports anyone with diagnosed learning disabilities and/or autism over 16 years old.

Visiting Times

Please read our Visiting Times Policy for guidance on our visiting arrangements.

The Brunel building

Atrium Buggy

A motorised buggy, which seats six and includes space for a bariatric patient, is available Monday-Friday 8am-4pm in the 280 metre atrium of the Brunel building.

Driven by volunteers, patients and visitors with mobility problems or who struggle to walk long distances can get a lift to their appointment on the buggy - Just wave to stop the buggy.

Request Sighted Assistance

If you would like to arrange for sighted assistance before coming to the hospital, please contact The Patient Advice and Liaison Service (PALS).

Email address: pals@nbt.nhs.uk
Phone number: 0117 414 4569