Your Frequently Asked Questions

Annual Leave is an important part of your work-life balance to support your wellbeing.

Your annual leave should either be calculated by your Manager or worked out by you and then checked by your Manager. There are tools and calculators to help you do this on LINK, our intranet, once you have computer access. 

Brunel building has a shop and coffee shops on Level 1. There is a staff only restaurant and coffee shop on Level 5.

The Learning and Research building has a coffee shop that also serves a selection of hot food and drinks.

Your NBT login will be available from your start date and will provide you with access to email, LINK (NBT intranet) and LEARN.  Any role specific IT access will be arranged by your Manager.

We endeavour to ensure ID badges are ready to collect on day one of your joining. If they are not ready by the time your Induction session ends, you will be notified by the Induction staff and given information on how to collect your ID badge.

All relevant access will be on each individual ID badge. Any further access can be requested through your Manager.

If applicable, you will be given your uniform on your first day of Induction.  Please ensure you have completed the Uniform Order Form sent to you by Employment Services. If you have not received any/full uniform by the time you start, the linen department will be in touch with you to confirm when it is ready to collect. In the meantime, please do not worry as there will be spare, clean uniform on the ward that you can use. If you have any problems with sizing/any further queries regarding uniform, please contact linenservices@nbt.nhs.uk.

We do ask that change into and out of uniform at work in the staff changing facilities and that you do not wear your uniform to and from work.
We do have a dress code policy which is available on LINK, our staff intranet, which you will get access to once your computer access has been provided. This policy has been created to clarify the standards of dress expected of employees, whether they wear a uniform or their own clothes.

The standard of dress and general appearance of all staff plays an important part in promoting a professional image for the Trust and instils confidence in patients and members of the public. The way staff dress has an important influence on people’s overall perceptions of the standards of care they experience.

Effective hygiene and the prevention of transmission of infection is a priority in all healthcare settings. The clothes that staff wear should facilitate good care practices and minimise any risk to patients. Uniforms and workwear should not impede effective hand hygiene and should not unintentionally come into contact with patients during direct patient care activities.

If you do not know who your Manager is then please contact Employment Services using the details from your offer letter to find out who your Manager is.

If you have not heard anything from your Manager regarding your shifts after Induction, please email your Manager once you know what your Induction/start date is to introduce yourself and ask about shift details after your Induction. 
 

You will be paid for the hours you attend Induction.

The pay date cut off for substantive staff is the 15th of each month with payday being the 22nd.

There is a supplementary payroll a week later to account for late submissions.

NBT eXtra (Bank) staff are paid weekly and the cut-off date to submit timesheets is Thursday of each week, payday the following Friday.

You can access your payslips via the Electronic Staff Record (ESR) from your first day joining us

The NHS Pension Scheme is open to any NHS worker aged between 16 and 75 who:

• are directly employed by the NHS
• are medical, dental and ophthalmic practitioner and trainees
• are general medical practice staff
• are staff working for certain approved employers
• are non-general practice providers

NB: You will automatically be entered into the NHS Pension Scheme on commencing pensionable NHS employment, membership in the scheme is voluntary.

Southmead Hospital Charity is the official NHS charity of North Bristol NHS Trust. Patients and their families donate to us when they want to say thank you for the exceptional care they’ve received from you and your colleagues. If you’re ever asked by a patient or relative interested in donating to support the hospital, please do get in touch with us and we can make the process very easy for them.

Their kind donations will go towards projects across our five key areas:

• Pioneering research
• Patient & family wellbeing
• Staff wellbeing & training
• Cutting-edge equipment
• Enhancing buildings & spaces

If you do receive a donation, please call us on 0117 414 0170, email us at hello@southmeadhospitalcharity.org.uk, visit us in Kendon House or go to the cashiers’ desk in the Brunel atrium so we can thank them.

You can find out more about how donations support NBT – as well as information about our fundraising events and activities – on our website.
 

Welcome to NBT - we can’t wait to meet you!