The department is committed to maintaining high quality standards and is accredited by UKAS to ISO:15189 (accreditation number 8191).
8191 Medical Single (ukas.com)
All relevant activities are licensed by the Human Tissue Authority, license 12413.
The Neuropathology Department takes part in the following External Quality Assessment (EQA) schemes:
- UKNEQAS for Cellular Pathology Technique: Neuropathology
- UKNEQAS for Cellular Pathology Technique: Muscle Histochemistry
- UKNEQAS ICC: Neuropathology
- UKNEQAS Bolt-on Scheme: Frozen Sections and Mega Blocks
We hope that you never have reason to feel concerned about any of our services. However, if you do have an issue, the best thing to do is speak with a senior member of team (Neuropathology Team | North Bristol NHS Trust (nbt.nhs.uk). If you do this as soon as possible we can hopefully resolve the matter immediately.
Please see additional links below.
How to Raise a Concern or a Complaint | North Bristol NHS Trust (nbt.nhs.uk)
How to say thank you and offer a compliment | North Bristol NHS Trust (nbt.nhs.uk)
How to make a suggestion | North Bristol NHS Trust (nbt.nhs.uk)
You can also contact the Trust's Patient Experience Team pals@nbt.nhs.uk or 0117 414 4569