What matters to me? My Cancer Personalised Care and Support Plan

Personalised Care and Support Plans 

What are they and how can they help?

Personalised care and support planning involves a conversation. This allows you to discuss your health and wellbeing in relation to your cancer.

As part of your ongoing care, we offer you this assessment to ensure that, wherever possible, your concerns and needs are being addressed.

A Personalised Care and Support Plan gives you a chance to think about your concerns. Knowing your concerns, we can discuss possible solutions.

Following a conversation with one of the cancer support team, together you will:

• Identify any concerns you may have, using a Holistic Needs Assessment (HNA).
• Develop an agreed plan of care to address your concerns.

This care plan is written down and you will be given a copy. A copy is also sent to your GP.

You can choose to have the care planning discussion over the phone if you prefer, and your care plan will be sent to you.

You decide what is in your Personalised Care and Support Plan. You can include your individual needs and concerns to understand what matters to you.

Please bring a family member or friend with you when the discussion takes place, if you would like to.

Benefits of a Personalised Care and Support Plan: 

• You can get information and support about any concerns you may have.
• It can help you to prioritise what matters to you.
• It can help you feel more in control and involved in your care.
• You can be referred to other services, if needed.
• It can help you plan ahead, from diagnosis through to treatment and beyond.

The discussion may include:

• Physical concerns: for example tiredness, weight loss, appetite, or eating.
• Emotional concerns: for example, worries about the future, and relationships, feeling a lack of control.
• Practical concerns: for example, sorting out housework and finding out where to get equipment that can help.
• Job, money, or housing worries: for example, balancing work and treatment, and finding out about benefits or financial advice.
• Spiritual concerns: for example, your faith and beliefs, and any impact this may be having.

You will be contacted by phone or letter to arrange an appointment.

© North Bristol NHS Trust. This edition published September 2024. Review due September 2027. NBT003095.