I have been referred for possible cancer. What happens now?

This information is for anyone who has been referred for tests by their GP with a suspicion of cancer. 

It explains what you might expect in the days after your referral, and how you can get further support and advice. 

Many people we see will not have cancer. It is important that we find out either way as quickly as possible, so you have been referred to us on a Fast Track pathway. 

If you require this information in a different format please contact pals@nbt.nhs.uk.

You can watch a video about the Fast Track pathway here: Fast Track referrals for cancer information video | North Bristol NHS Trust (nbt.nhs.uk)
The video is available in different languages including British Sign Language. 

Helpful information 

  • Please remember you are welcome to bring someone with you to each test, scan, and appointment. 
  • If you need a reasonable adjustment due to a disability or other health condition, please let your appointment team know. 
  • We welcome questions at North Bristol NHS Trust, and will support you to understand what is happening at each of your appointments . 
  • It may be helpful to write down any questions you have and bring these along with a pen and paper to your appointment.

What happens now? 

Day 1

  • Your GP refers you to hospital for tests. We aim to do these within 2 weeks from the date you were referred. 
  • The hospital will phone or send you a letter to make an appointment if the GP has not made one for you.

Day 10 

  • Phone the hospital if you have not been contacted after 10 days. 
  • Fast Track appointment team: 0117 414 0538 

It is important that you are seen as soon as possible. We encourage you to accept the earliest available appointment. 

Day 28 

  • We aim to confirm your test results with you. 

You do not have cancer: 

  • Other referrals will be made for you if needed.
  • Contact your GP if you still feel unwell. 

Cancer is diagnosed:

  • Next steps and treatment will be discussed with you. 

Waiting for your test, scan, or appointment

It can be a worrying time waiting for investigations and appointments for possible cancer. 

Research shows that being as healthy as possible while waiting for your test, scan, or appointment can maintain and improve wellbeing. 

Even small improvements can have a positive impact on your health. You do not need to stop your usual activities, unless advised otherwise. 

If you feel worried or want more information while you are waiting, please see the contact details and information links below.

Who to contact 

For appointments

Fast Track appointments team Southmead Hospital 
Monday - Friday 8:30am - 4:30pm 
0117 414 0538

For support and information

NBT website 

Information about cancer types, advice and support.
Cancer Services | North Bristol NHS Trust (nbt.nhs.uk)

NBT NGS Macmillan Wellbeing Centre 

Southmead Hospital, Westbury-on-trym, Bristol, BS10 5NB 
Monday - Friday 8:30am - 4:15pm 
0117 414 7051 
wellbeingcentre@nbt.nhs.uk 
NGS Macmillan Wellbeing Centre | North Bristol NHS Trust (nbt.nhs.uk)

Macmillan Support Centre Weston

First floor, Weston General Hospital, Grange Road, Uphill, Weston-Super-Mare, BS32 4TQ 
Monday - Friday 9am - 4pm 
01934 881078 or text 881079

Everyone is welcome at the Macmillan Wellbeing Centre.

Macmillan Cancer Support

Every day 8am - 8pm 
0808 808 0000 
Macmillan Cancer Support | The UK's leading cancer care charity

Helpful NHS websites

Better Health 

Healthy changes start with little changes. Whether you want to lose weight, drink less alcohol, get active, or quit smoking you have access to lots of free tools and support. 
Better Health - NHS (www.nhs.uk)

Better Health: Every Mind Matters 

Simple ways to lift your mood. 
Every Mind Matters - NHS (www.nhs.uk)

Eating Well  

Information and guidance about eating a healthy, balanced diet. 
Eat well - NHS (www.nhs.uk)

© North Bristol NHS Trust. This edition published August 2024. Review due August 2027. NBT003669.

I have been referred for possible cancer. What happens now?